Clinical Lead

Description

The Clinical Lead is responsible for overseeing the clinical aspects of the Membership Program, ensuring that VIP patients receive high-quality, personalized care. The role involves working closely with medical staff, developing treatment protocols, and maintaining compliance with healthcare standards.

Key ResponsibilitiesRequirements

• Clinical Protocol Development & Implementation
• Design and implement clinical protocols and guidelines tailored for VIP patients.
• Ensure protocols align with the highest healthcare standards.
• Monitor adherence and effectiveness of protocols through regular audits and patient feedback.
• Personalized Treatment Plan Coordination
• Collaborate with medical specialists to develop individualized treatment plans for VIP patients.
• Ensure prompt delivery of personalized care services.
• Track patient satisfaction and clinical outcomes.
• Medical Records & Data Management
• Oversee the management of VIP patient medical records.
• Ensure compliance with privacy laws and hospital policies.
• Conduct audits to maintain accuracy and accessibility of records.
• Compliance & Patient Safety
• Ensure all clinical practices meet national and international healthcare regulations.
• Maintain high standards of infection control, patient safety, and ethical medical care.
• Conduct training sessions on regulatory compliance for clinical staff.
• Collaboration with Concierge Services
• Work with the Concierge Manager to address VIP patient needs.
• Ensure a seamless, personalized patient experience.
• Respond promptly to concerns and service requests.
• Development of New VIP Services
• Lead the design and implementation of new VIP healthcare services.
• Assess patient feedback and market trends to introduce value-added offerings.
• Ensure services align with patient needs and business objectives.
• Leadership & Mentorship
• Provide mentorship and guidance to clinical staff.
• Foster a culture of excellence and continuous learning.
• Ensure high performance and engagement within the clinical team.
  
  

Essential Minimum Requirements:

• Bachelor's degree in Medicine or a related healthcare field.
• Minimum of 5 years of experience in a healthcare leadership role.
• Extensive experience in clinical practice and VIP patient care.
  
  

Desired Qualifications:

• Master's degree in Medicine or a related healthcare field.
• Experience in managing high-net-worth patient programs.