Client Relationship Manager

Michael Page; Riyadh; On-site; USD 40,000 - 70,000; Full time

Job summary

A global provider of professional development seeks a Client Relationship Manager to manage B2B accounts in the Middle East. The role focuses on developing tailored learning solutions for clients in the financial sector while achieving revenue targets. Candidates should have strong sales backgrounds and excellent communication skills to build and maintain client relationships effectively.

Qualifications

• High level of professionalism and integrity.
• Proven background in sales and relationship management.
• Ability to understand client strategies.

Responsibilities

• Manage client portfolios and conduct strategic analysis.
• Develop tailored learning solutions based on client needs.
• Achieve revenue targets through consultative selling.

Skills

Professionalism

Communication

Sales

Relationship Management

Consultative Selling

Tools

Salesforce

Job description

This role manages a portfolio of strategic B2B accounts across the Middle East, driving growth through strong client relationships and new business development. You'll identify client needs and, with our trainers and product experts, design tailored learning solutions—ultimately meeting or exceeding revenue targets.

Client Details

Global provider of professional development and financial training, specializing in programs for finance professionals, including CFA, FRM, and regulatory qualifications. It offers in-person and online courses tailored to professionals and institutions in banking, asset management, and financial services.

Description

• Engage with clients and prospects to understand their learning needs and translate into solutions that meet those needs.
• Position the company (and wider Group) by acting as a thought leader in Learning and financial markets.
• Manage your portfolio of clients through strategic analysis, relationship building, and winning new business.
• Understand the financial markets, products, and operating environment that our clients work in, to support the design of learning and development solutions that add value to our clients.
• Convert opportunities into booked business through sales excellence; leverage internal resources to write and develop proposals; pitch persuasively.
• Manage data and information accurately using our Salesforce system to record and track account developments.
• Produce regular revenue forecasts based on your pipeline.
• Hand over programs to operational teams for delivery and management, maintaining commercial oversight and client relationships.

Profile

A successful 'Client Relationship Manager' should have:

• High level of professionalism, integrity, and quality in all aspects of the role.
• Excellent communication skills.
• Ability to create and position company's solutions through meetings and marketing materials.
• Strong background in sales/relationship management, ideally within the financial services education sector.
• Proven track record in developing new business.
• History of achieving revenue targets.
• Ability to understand client strategies to determine appropriate solutions.
• Consultative selling approach.

Job Offer

The ideal candidate will possess the skills outlined above, with a focus on e-learning and sales.