Client Executive (requires candidate to be on-site)

Client Executive (requires candidate to be on-site)

Location: Riyadh

Other locations: Primary Location Only

Date: 28 Feb 2025

Requisition ID: 1587798

To comply with Saudi Arabian nationalization law, EY must hire nationals from Saudi Arabia for this role

Job Summary:

The Regional Global Account Client Executive (CE) is responsible for delivering exceptional client service (ECS) to our clients by understanding client issues and challenges, leveraging the firm’s capabilities to address these and driving new business opportunities to grow revenue and to deepen customer relationship management (CRM). The CE will be in the market identifying opportunities directly with clients and driving relationships with relevant “C suite” clients to grow the EY share of wallet.

Essential Functions of the Job:

• Business Development strategy, Account Landscape and deployment: Collaborate on a yearly sales and account plan in alignment with the Global Client Service Partner (GCSP), Global Account ambitions, growth goals, and market execution plan. Lead all team efforts related to Global Account Business Development initiatives.
• Sales and Pursuits: Build relationships directly with clients’ decision makers for deal targeting, deal origination, deal closing. Work cross-service line.
• Process and stakeholder management: Be a subject matter expert on selected solutions, drive a relentless awareness campaign in both EY and client across all sectors and service lines.
• Additional activities: Pipeline updates, reporting and predictive responsibilities.

CE vs Technical Pursuit Team Responsibilities:

In taking on these responsibilities, the CE focuses on relationship management and strategic engagement with clients and partners, serving as a bridge to the technical pursuit team.

CE Key Responsibilities:

• Strategic Client Engagement and Relationship Management: Act as the main relationship lead, maintaining and deepening executive relationships within the Global Account.
• Deal Origination and Strategic Coverage: Identify new strategic opportunities leveraging relationships and insights within client landscapes.
• Advisory Role in Negotiation and Deal Strategy Formulation: Leverage critical insights into client strategic priorities to support and enhance negotiation strategies.
• Internal Coordination for Market Strategy Execution: Ensure seamless cooperation among service line technical teams.

CE Key Performance Indicators (KPIs):

• Sales Targets Achievement: Successfully achieve or surpass set sales targets.
• Strategic Account Expansion: Evaluate effectiveness in extending the firm’s operational footprint within the Global Account.
• Client Satisfaction and Relationship Enhancement: Ensure maintenance of high client satisfaction scores.

Knowledge and Skills Requirements:

CE resources need to be driven individuals and possess the hard and soft skills necessary to drive transformational performance across our portfolio of accounts and solutions.

Other Requirements:

As the job involves responding to clients' needs and varying time zones, long hours are regularly required. Moderate to frequent travel will be required.

Education:

University/Bachelor’s Degree required. Advanced degree preferred.

Experience:

12+ years of complex and large sales experience. Experience in the relevant sector environment preferred.

Certification Requirements:

Expected to remain current on all EY relevant training and curriculum.