Client Executive/Account Manager - Financial Services

Ernst & Young Advisory Services Sdn Bhd; Riyadh; On-site; SAR 200,000 - 400,000; Full time

Job summary

An established industry player is seeking a Regional Global Account Client Executive to deliver exceptional client service and drive sales growth. In this pivotal role, you will engage directly with key decision-makers, manage strategic relationships, and leverage your extensive sales experience to identify opportunities and enhance client satisfaction. You will collaborate with cross-functional teams to align client objectives with the firm's capabilities, ensuring a seamless execution of market strategies. Join a forward-thinking organization that values your contributions and empowers you to shape the future of client engagement and business development.

Benefits

Flexible work environment

Diverse and inclusive culture

World-class training and development

Qualifications

• 12+ years of complex sales experience in a professional services environment.
• Experience in financial services and client relationship management is essential.

Responsibilities

• Deliver on sales, pipeline, and margin targets while managing client relationships.
• Identify strategic opportunities and drive business development activities.

Skills

Sales Experience

Client Relationship Management

Strategic Thinking

Negotiation Skills

Stakeholder Management

Education

Bachelor's Degree

Job description

Location: Riyadh

Other locations: Primary Location Only

Date: 16 Apr 2025

Requisition ID: 1600775

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Experience in Financial Services is a must

The opportunity

The Regional Global Account Client Executive (CE) is responsible for delivering exceptional client service (ECS) to our clients by understanding client issues and challenges, leveraging the firm’s capabilities to address these and driving new business opportunities to grow revenue and deepen customer relationship management (CRM). The Regional Global Account CE is responsible for driving sales growth and activity (pursuit of new business, maintain existing business and developing relationships at key buying influences for a Global Account focusing on sales growth, margin and strategic coverage). The CE will be in the market identifying opportunities directly with clients and driving relationships with relevant “C suite” clients to grow the EY share of wallet. The CE will be the Subject Matter Expert (SME) for selected solutions and will also drive the firm to better deliver services to our clients. This role will collaborate cross-service line and will need to work closely with the Service Line technical team, Market Segment and BD teams, as there will be a large degree of opportunity, pipeline and solution overlap. The role will focus on the Global Account BD strategy and deployment and will manage the strategic relationships in EY and at the client. This role will leverage available resources throughout EY to bring the firm's best thinking and resources to improve win rates and ultimately win in the market. This role will have responsibility for leading the Global Account BD activity and will have personal sales and pipeline targets. Expected percentage of time spent per BD activity: BD strategy, Account Landscape and deployment 20% / Sales and Pursuits 60% / Process and Stakeholder Management 20%.

Your key responsibilities

1. Deliver against defined sales, pipeline, and margin targets.
2. Build relationships directly with client’s decision makers for deal targeting, deal origination and deal closing.
3. Manage EY and client’s stakeholders, align strategy and ensure right level of support when needed.
4. Inspire others through action in the market, being connected, proactive and insightful.
5. Coach account personnel to ensure optimal account performance by instilling ECS principles and practices.
6. Leverage support resources (i.e., Marketing resources, Knowledge resources, Industry Sectors, Sector Analysts, Commercial Functions).
7. Identify, resolve or escalate issues.

Strategic Client Engagement and Relationship Management:

Act as the main relationship lead, maintaining and deepening executive relationships within the Global Account and ensuring strategic client needs are proactively identified and targeted. Use their position as liaison to communicate clearly with the technical pursuit team, advocating for the client's needs and facilitating a mutual understanding of strategic objectives.

Deal Origination and Strategic Coverage:

Identify new strategic opportunities leveraging relationships and insights within client landscapes, focusing on deal sizes, client satisfaction, and long-term strategic coverage. Co-drive the pursuit by aligning client objectives with the firm's capabilities and fostering an environment that centers around strategic growth and profitability.

Advisory Role in Negotiation and Deal Strategy Formulation:

Leverage critical insights into client strategic priorities to support and enhance negotiation strategies. Collaborate closely with the technical pursuit team, imparting advisement for deal structuring and closure, and ensuring client needs align with the firm's offerings.

Internal Coordination for Market Strategy Execution:

Ensure seamless cooperation among service line technical teams, the Market Segment, G360 BD teams translating client strategic objectives into actionable business development strategies.

Skills and attributes for success

12+ years of complex and large sales experience. Experience in the relevant sector environment preferred. Experience working in a partnership/professional services environment preferred. Having sat on a board or presented regularly to a board preferred.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

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