CKSA- Government Account Manager

Canon EMEA; Saudi Arabia; On-site; SAR 30,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to drive sales and nurture relationships with government B2B clients in Saudi Arabia. This role emphasizes client satisfaction, revenue growth, and the ability to identify new business opportunities. With a focus on professional development and a commitment to sustainability, the company fosters a collaborative environment where your contributions can make a significant impact. If you are results-oriented and passionate about helping clients achieve their goals, this opportunity is perfect for you.

Qualifications

• Experience in B2B Account Management preferred.
• Strong interpersonal and communication skills required.
• Technologically savvy with openness to tech products.

Responsibilities

• Manage care, retention, and revenue growth of government clients.
• Develop and maintain long-term relationships with clients.
• Utilize consultative sales skills to understand client needs.

Skills

B2B Account Management

Sales Skills

Negotiation Skills

Relationship Management

Analytical Thinking

Communication Skills

Social Media Proficiency

Customer Focus

Consultative Sales Skills

Education

Bachelor's Degree

Tools

Salesforce.com

MS Office

Job description

As an Account Manager, you play a vital role in Canon's innovative business sales team. You will be responsible for the care, retention, and revenue growth of government Business-to-Business (B2B) clients in Saudi Arabia by expanding sales of Canon's core products and exploring Office Imaging & Solutions opportunities.

What We Offer
At Canon, you'll receive support and encouragement to grow professionally, with opportunities for learning and advancement. Our leaders foster a culture of exploration and knowledge sharing. Canon is committed to creating an inclusive, equitable workplace where employees thrive both personally and professionally. We also prioritize sustainability, guided by our Kyosei philosophy of working together for the common good, reducing environmental impact, and making positive social contributions.

• Manage the care, retention, and revenue growth of existing and new government clients.
• Manage projects within client relationships, aligning client goals with company objectives.
• Develop and maintain long-term relationships with clients, engaging with key business executives and stakeholders.
• Identify opportunities to expand business with existing clients.
• Serve as the primary contact for assigned customers.
• Forecast and track client account metrics; maintain records of transactions.
• Coordinate between customers and internal teams to ensure timely and successful delivery of solutions.
• Assist customers via email, phone, online presentations, screen-sharing, and in-person meetings.
• Ensure solutions are delivered timely and meet customer needs and objectives.
• Maintain high levels of client satisfaction and deliver exceptional service daily.
• Utilize consultative sales skills to understand client needs, explain product benefits, overcome objections, and close sales.
• Drive customer engagement through meetings, opportunity development, and other sales activities.
• Analyze market and industry trends to identify new business opportunities and maintain current market knowledge.
• Maintain an active pipeline report using Salesforce.com (SFDC), logging all activities.
• Build trust and influence with customers using product knowledge.
• Quote prices, prepare proposals, and close deals.
• Meet daily and weekly sales goals, staying ahead of metrics in a team environment.

What We Ask

• Bachelor's Degree in any field.
• Preferred experience in B2B Account Management.
• Proven skills in account and relationship management.
• Excellent sales, business development, and negotiation skills.
• Social media proficiency (LinkedIn, networking, etc.).
• Strong interpersonal and communication skills, both written and verbal.
• Technologically savvy with an openness to tech products.
• Technical expertise is a plus but not required; training will be provided.
• Strong analytical and mathematical thinking.
• Experience with MS Office and advanced Salesforce.com usage.
• Adaptability, customer focus, and decision-making with integrity and empathy.
• Consultative sales skills to explain product features, overcome objections, and close sales.
• Ability to translate client needs into sales opportunities.
• Excellent listening skills, assertiveness, persistence, and results orientation.
• Valid KSA driving license and access to a car.

You Will Need

• Results-oriented mindset focused on helping clients achieve their goals.
• Relationship-driven approach, emphasizing client development and nurturing.
• Service-oriented attitude, committed to providing the best service without cutting corners.
• Disciplined and organized, with a systematic approach to account management.
• Collaborative spirit, working closely with clients and teams to deliver optimal solutions.
• Reasoning ability to apply common sense to detailed instructions.

Canon is an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, national origin, sex, disability, age, veteran status, or other protected categories.