City Manager, External Fulfillment

Afaq - Warehouse Branch; Jeddah; On-site; SAR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a City Manager to oversee operations across multiple sites. This role demands a proactive approach to monitoring compliance and operational metrics while collaborating with various stakeholders. You will leverage your analytical skills to identify patterns and resolve issues, ensuring adherence to high standards. Flexibility for weekend and overnight shifts, along with travel for site audits and support, is essential. If you're passionate about operational excellence and customer satisfaction, this opportunity is perfect for you.

Qualifications

• Experience in operations, FMCG, warehousing, or online retail.
• Ability to manage multiple sites and travel between them.

Responsibilities

• Monitor operations of multiple sites and suggest improvements.
• Serve as a liaison between internal and external stakeholders.

Skills

Excel

Analytical Skills

Problem Solving

Multitasking

Education

Engineering Graduate

Certifications in Warehouse Management

Tools

ERP Systems

Operations Dashboard

Job description

1. Monitor operations of the assigned sites and suggest & deploy improvements

2. Identify useful data accumulated from multiple sources and take necessary actions

3. Foresee implications based on current data and trends

4. Be organized and prompt in notifying the situation, problem solve and recur prevention

5. Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy

6. Train & direct associates for action and conformance of norms & practices

7. Audit the sites for various operational conformances, restrictions and norms

8. Conduct audits on based on SOPs, analyze data and propose features focusing on improving the Seller experience

A day in the life

As City Manager, you will be responsible for monitoring multiple sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve Adherence to Amazon Standards and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to sites for launch, set up, support, audit and monitor operations.

BASIC QUALIFICATIONS

· Proficiency in Excel, experience with ERP, operations dashboard and tools.

· Previous experience in operation, FMCG, warehousing, online retail etc.

. Candidate will be managing multiple sites and travel between the sites is required.

· Valid Driving License.

PREFERRED QUALIFICATIONS

· Engineering graduate preferable

. Certifications in warehouse management

. Experience with continuous improvement tools and lean methodologies

. Ability to multitask and manage multiple sites simultaneously with attention to detail.

. Analytical and problem solving skills.

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