Chief Steward

AccorHotel; Saudi Arabia; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Chief Steward to lead stewarding operations in a luxurious hotel environment. This pivotal role involves ensuring the highest standards of cleanliness and sanitation across all kitchen and food service areas, while managing a dedicated team of stewards. The ideal candidate will possess strong leadership skills, a proactive approach to operations, and a thorough understanding of hygiene protocols. Join a dynamic team where your contributions will directly enhance guest satisfaction and uphold the reputation of a prestigious establishment.

Qualifications

• 3-5 years of supervisory experience in stewarding, preferably in a 5-star hotel.
• Strong leadership and knowledge of sanitation and hygiene practices.

Responsibilities

• Oversee stewarding operations ensuring cleanliness and sanitation.
• Train and manage stewarding staff while enforcing food safety standards.

Skills

Team Management

Sanitation Practices

Inventory Management

Communication Skills

Time Management

Tools

Dishwashing Machinery

Cleaning Equipment

Job description

The Chief Steward will oversee the stewarding operations in the hotel, ensuring the cleanliness, sanitation, and maintenance of all kitchen and food service areas. You will manage a team of stewards, coordinate with the culinary and F&B departments, and ensure compliance with health, safety, and hygiene standards. This is a leadership role requiring strong organizational skills and a proactive approach to maintaining the backbone of the culinary operation.

Key Responsibilities:

Strategic & Stewarding Leadership

• Support the culinary and F&B department to create and execute setups that reflect the restaurant s concept considering sustainability commitments.
• Ensure high standards of organization across all kitchen and F&B sections.
• Lead daily stewarding operations and supervise stewarding staff.

People Management

• Train, schedule, coach and mentor stewarding personnel.
• Understand the Job Descriptions and responsibilities of all stewarding staff in the hotel.
• Attend training and development programs as and when required, improving performance, and promoting the development of the team.
• Provide ongoing coaching and performance evaluations.
• Evaluate objectively the performance of subordinates and conduct periodically appraisals.
• Foster a positive, respectful, and high-performance work culture.

Operations

• Supervise and coordinate all activities of the stewarding team, including cleaning of kitchen equipment, utensils, and areas.
• Ensure all sanitation standards and hygiene protocols are maintained in all kitchen and back-of-house areas.
• Manage inventory of cleaning supplies, chemicals, and kitchen equipment.
• Oversee the proper use and maintenance of dishwashing machines and other cleaning equipment.
• Schedule stewarding staff and allocate duties effectively to meet operational demands.
• Train and motivate the stewarding team to ensure productivity and high service standards.
• Coordinate with the Executive Chef and F&B team to support kitchen and event operations.
• Manage waste disposal and recycling in compliance with local regulations.
• Conduct regular inspections of kitchen and storage areas.

Compliance & Safety

• Enforce strict adherence to food safety, hygiene, and sanitation standards.
• Implement and monitor HACCP and safety procedures.
• Maintain compliance with local health regulations and food handling policies.
• Conduct regular kitchen and front of house inspections and ensure readiness for health inspections.
• Work closely with kitchen and front-of-house management to ensure cohesive service and guest satisfaction.
• Maintain a strong presence during service and interact with guests when appropriate.

Desired Candidate Profile

Qualifications

• Proven experience (3 5 years) in a similar supervisory role in stewarding, preferably in a 5-star hotel or resort.
• Strong leadership and team management skills.
• In-depth knowledge of sanitation and hygiene practices.
• Ability to manage schedules, inventory, and cleaning protocols efficiently.
• Familiarity with kitchen equipment and dishwashing machinery.
• Good communication skills and basic computer literacy.
• In-depth knowledge of food safety regulations.
• Strong organizational and time-management skills
• Physically able to stand for extended periods and lift up to 20kg

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