Bachelor of Hotel Management (Hotel Management)
Nationality: Any Nationality
Vacancy: 1 Vacancy
Job Description
Your Day-to-Day:
- Supervises the preparation and production of all hot or cold food items for buffet and a la carte menus to ensure compliance with recipes and specifications.
- Prepares and cooks foods of all types, either regularly or for special guests/functions.
- Checks the quality of raw and cooked food products to ensure standards are met.
- Determines food presentation and creates decorative food displays.
- Recognizes superior quality in products, presentations, and flavor.
- Maintains proper food handling, preparation, and storage standards.
- Assists in estimating daily restaurant production needs.
- Assists in developing daily and seasonal menu items.
- Plans and manages food quantities and plating requirements across operations (e.g., restaurant, banquet, pastry shop).
- Ensures compliance with applicable laws and regulations (e.g., HACCP, OSHA, ASI, Health Department).
- Supervises kitchen shift operations, ensuring compliance with Food & Beverage policies, standards, and procedures.
- Supervises and coordinates activities of cooks and kitchen staff.
- Leads by example demonstrating integrity, professionalism, and teamwork.
- Personally prepares food items and fulfills specific requests as needed.
- Supervises and manages kitchen employees; understands positions well enough to cover absences.
- Encourages mutual respect and collaboration among team members.
- Ensures team productivity and cross-training for smooth daily operations.
- Clearly communicates expectations and provides support.
- Maintains open, collaborative relationships within the team.
- Assumes Sous Chef duties in their absence.
- Assists with daily line-up meetings in the Chef's absence.
- Sets and supports achievement of performance, budget, and team goals.
- Develops plans and priorities for daily kitchen operations.
- Understands kitchen's financial impact and manages to exceed budgeted targets.
- Investigates, reports, and follows up on employee accidents.
- Implements and upholds company safety standards.
- Ensures service quality exceeds guest expectations and enhances satisfaction/retention.
- Manages day-to-day operations to uphold service and product standards.
- Interacts with guests to gather feedback on food and service.
- Responds to guest complaints and issues effectively.
- Sets a positive example in guest relations and encourages the same from staff.
- Provides coaching, feedback, and support to staff for improved guest experience.
- Empowers employees to deliver excellent customer service.
- Highlights guest satisfaction in departmental meetings, with a focus on continuous improvement.
- Identifies team development needs and provides coaching or mentoring.
- Participates in training restaurant staff on menu knowledge and preparation techniques.
- Contributes to performance appraisals by providing relevant feedback.
- Uses available training tools to develop team skills.
- Assists in recruiting and hiring qualified team members.
Qualifications:
- Proven experience in supervising culinary operations within a high-volume, multi-outlet kitchen environment, with strong knowledge of food safety standards (e.g., HACCP, OSHA).
- Demonstrated ability to lead and develop kitchen teams, ensuring consistent food quality, guest satisfaction, and operational efficiency.