Channel Sales Manager

Mitel; Makkah Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A telecommunications company is seeking a highly motivated Channel Account Manager in Saudi Arabia to drive revenue growth and manage partner relationships. The role involves onboarding new partners, managing a channel base, and executing joint business plans. Candidates should have a bachelor’s degree, 5-8 years of relevant experience, and fluency in English and Arabic. This position offers the opportunity to engage with a dynamic market aligned with Vision 2030.

Qualifications

• 5-8 years of experience in channel sales or partner account management in UC, telecom, networking, or IT.
• Deep understanding of channel dynamics in KSA and GCC.
• Strong understanding of unified communications and cloud voice solutions.

Responsibilities

• Identify, onboard and enable new channel partners in KSA.
• Manage and grow existing channel base.
• Own the channel sales quote for allocated partners.
• Develop joint business plans with partners.
• Ensure partners are trained on Mitel Solutions.

Skills

Channel sales expertise

Partner account management

Understanding of UC and telecom market

Fluent in English

Fluent in Arabic

Education

Bachelor's degree in Business, Engineering, or IT (MBA preferred)

Job description

Overview

Mitel is seeking a highly motivated and experienced Channel Account Manager (CAM) to drive revenue growth and partner engagement across the Kingdom of Saudi Arabia (KSA). The CAM will be responsible for developing and managing key relationships with Mitel's value-added resellers (VARs), system integrators (SIs), and managed service providers (MSPs) in the region. The ideal candidate understands the local telecom and unified communications (UC) market, has strong channel expertise, and can support partners in navigating both Mitel’s on-premise solutions portfolio.

Responsibilities

• Channel Partner Engagement - Identify, Onboard and enable new Channel partner in alignment with Mitel's growth strategy in KSA


• Manage and Grow existing channel base and increase market penetration


• Sales Execution - Own the Channel sales Quote for allocated partners and meet or exceed revenue targets.


• Develop and execute joint business plans with partners


• Drive deal registrations, pipeline development and forecast accuracy


• Partner enablement - Ensure partners are trained and certified on Mitel Solutions.


• Support sales and technical enablement events, workshops, local roadshows


• Market Intelligence - Stay informed on competitive activities, market dynamics and customer demands specific to KSA


• Understand and navigate local regulatory environments


• Build trusted relationships with key stakeholders at partner organizations and end customers


• Co-Ordinate executive alignment with Mitel Leadership and strategic partners.


• Collaborate with marketing teams and partners to run co-branded campaigns tailored to Saudi market needs.


• Leverage digital platforms, industry events and local exhibitions to drive awareness.

Requirements

• Bachelor's degree in Business, Engineering, or IT (MBA preferred).


• 5–8 years of experience in channel sales or partner account management in the UC, telecom, networking, or IT sector.


• Deep understanding of channel dynamics in KSA and Gulf Cooperation Council (GCC) countries.


• Proven track record of building and scaling channel ecosystems in a competitive market.


• Strong understanding of unified communications, cloud voice, collaboration, and contact center solutions.


• Knowledge of public sector, education, oil & gas, and enterprise verticals in KSA is highly desirable.


• Fluent in English and Arabic.

Additional Skills (Advantageous)

• Saudi Vision 2030 Alignment: Preference for candidates who can align Mitel’s offerings with the digital transformation initiatives of Vision 2030.


• Travel: Willingness to travel across KSA (Riyadh, Jeddah, Dammam) and attend regional meetings in the UAE

For more information, visit Why Mitel or follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.