Change Manager, Consulting

The Company

Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

Cognizant Consulting

At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value.

Role overview

You will support the growth of Cognizant’s Organizational Change Management consulting business by:

1. Manage and facilitate the process of change within an organization, ensuring that projects and strategic initiatives meet objectives within established timeframes.
2. Focus on the people side of change, including changes to business processes, systems, and technology, job roles, and organization structures.
3. Develop and implement change management strategies and plans that maximize employee adoption and usage while minimizing resistance.
4. Drive organizational alignment across various stakeholder groups (leadership, business champions, change agents, Corp. functions, etc.) through a variety of change enablement and engagement activities.
5. Conduct Change Impact Assessment (CIA) workshops and develop tailored mitigation plans to address the stakeholder impacts.
6. Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes.
7. Develop and execute communication plans to keep employees informed about upcoming changes and the reasons behind the change.
8. Work with project teams to integrate change management activities into the overall project plan.
9. Facilitate change management meetings and workshops to help prepare employees for upcoming changes.
10. Compile change readiness findings, identify key personas, user themes and develop a Change Strategy outlining the activities required to support the overall change initiatives.
11. Provide training and support to employees to help them transition smoothly through the change process.

Skills & Experience

5-10 years of experience, preferably in a role as (an external) organizational change management consultant. Proven track record of delivering successful transformational change consulting engagements at international corporations. Experience with implementing leading technology platforms like SAP S/4HANA, Oracle, Salesforce, Workday, SuccessFactors, MS365, ServiceNow, Informatica.

Desirable:

MBA/MSc in Business Administration, Economics, Organization Psychology, or Behavioral Science. Change Management Certified Professional e.g. PROSCI or ACMP. Deep understanding of the latest organizational change management trends. Strong affinity with (digital) technology.

Soft skills

Dynamic team player who enjoys collaborating with diverse and international teams. Skilled in business development and building long-term relationships with clients. Dedicated to supporting the growth and development of the practice and its team members. Strong communication and presentation skills. Outstanding people person with strong relationship skills, able to interact seamlessly with different levels in a global multi-cultural organization.

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Job number: 00063363881 Travel required: No Job category: Location: / Date published: Mar 25 2025 Employment type: Full-time Work model: Hybrid