Change Management Coordinator

Afaq - Warehouse Branch (Amazon); Jeddah; On-site; SAR 55,000 - 70,000; Full time

Job summary

A leading logistics company in Jeddah is seeking a Change Management Specialist. This role involves supporting the development of change management strategies, coordinating communications, and conducting assessments to ensure smooth transitions. The ideal candidate has at least 1 year of experience with Microsoft Office products and in AMZL operations. Flexibility in scheduling is required, including possible weekend work.

Qualifications

• Minimum 1 year experience with Microsoft Office products.
• Flexibility in working hours, including weekends and holidays.
• 1+ years of experience in AMZL operations.

Responsibilities

• Support the development and implementation of change management strategies.
• Coordinate change-related communications across the organization.
• Track implementation progress and create status reports.
• Conduct change impact assessments.
• Design and deliver change management training programs.
• Manage resistance through proactive communication.

Skills

Microsoft Office products

Change management

Stakeholder engagement

Communication skills

Job description

Description

You should be able to facilitate and drive organizational change initiatives while ensuring smooth transition and adoption across teams. You should be prepared to coordinate between various stakeholders, develop and implement change management strategies, and work alongside project managers to identify and address resistance to change while maintaining productivity and meeting organizational objectives.

Responsibilities

• Support the development and implementation of change management strategies and plans.
• Coordinate and facilitate change-related communications across all levels of the organization.
• Track and monitor change implementation progress and create regular status reports.
• Conduct change impact assessments and readiness evaluations.
• Design and deliver change management training programs and workshops.
• Create and maintain change management documentation and templates.
• Support stakeholder engagement and manage resistance through proactive communication.
• Analyze change metrics and KPIs to measure adoption and success rates.
• Collaborate with project teams to integrate change management activities into project plans.
• Identify and address potential risks and barriers to change implementation.
• Develop and maintain feedback channels to gather insights from affected employees.
• Support the creation and updating of Standard Operating Procedures (SOPs) during transitions.
• Coordinate with department leaders to ensure alignment with organizational goals.
• Monitor and evaluate post-implementation results and recommend adjustments as needed.
• Build and maintain relationships with key stakeholders to ensure buy-in and support.

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Work 40 hours/week, and overtime as required
• +1 years in AMZL operations

Preferred Qualifications

• Engineering Background or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations information on amazon.jobs for more details. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Tagged as: Fulfilment & Operations Management, Fulfilment Associate