CBD Assistant Manager Home Care DCOM - KSA

Unilever Brazil; Jeddah, Makkah Al Mukarramah; On-site; SAR 30,000 - 60,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen dynamischen Kundenentwickler, der in der Lage ist, Beziehungen zu eCommerce-Kunden zu pflegen und zu stärken. In dieser Rolle sind Sie verantwortlich für die Verwaltung von Kundenkonten, die Entwicklung von Marketingplänen und die Analyse von Marktdaten, um strategische Entscheidungen zu treffen. Wenn Sie eine Leidenschaft für Kundenmanagement und eCommerce haben und in einem vielfältigen und integrativen Umfeld arbeiten möchten, dann ist diese Gelegenheit genau das Richtige für Sie. Ihr Beitrag wird dazu beitragen, das Wachstum des Unternehmens voranzutreiben und positive Kundenerlebnisse zu gewährleisten.

Qualifications

• Mindestens 2-5 Jahre Erfahrung in einer ähnlichen Rolle.
• Bachelor-Abschluss in Betriebswirtschaft oder Marketing erforderlich.

Responsibilities

• Verwaltung von Kundenbeziehungen und Ausführung von JBP mit eCommerce-Kunden.
• Zusammenarbeit mit dem Digital Hub-Team zur Verbesserung des eCommerce.

Skills

Analytische Fähigkeiten

Verhandlungsgeschick

Kundenmanagement

Microsoft Excel

Microsoft PowerPoint

Education

Bachelor-Abschluss in Betriebswirtschaft

Bachelor-Abschluss in Marketing

Job description

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

In the Customer Development function, you will play a pivotal role in unlocking value and fostering lasting relationships with our customers. As a key member of our organization, you will be at the forefront of driving customer success, contributing to our growth, and ensuring a positive experience for every client.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are purpose is to create value and contribute to the organization’s success then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Account/customer management- build, negotiate and execute JBP with eCommerce customers

• Identify Key Categories to win online via exclusive portfolio, offerings, and marketing plans

• Work closely with the Digital Hub team and cross functional teams to build eCommerce excellence

• Keep track on Turnover/Turnover growth, Market share as per our yearly forecast

• Execution KPIs – availability, visibility (search performance) and eCOM content deployment with customers

• Data & Insights – ability to source, identify and convert data into insights, driving actions

• Tracking of eCom plans & campaign executions

• tracking the customer promotional spends vs the allocated budgets.

• Coordinates and tracks all E-commerce operations from collecting payments/cheques, receiving credit notes, following up on Purchase Orders, to the end invoicing.

• Routinely monitors the stocks level of customers

• Streamlines the process of tracking targets & invoicing for the target achievement.

• Partner with all teams to ensure all timelines and campaign ‘going live’ dates are met. Communicate marketing calendar changes and updates on a regular basis to necessary cross functional team

• Tracking & monitoring competition’s & offers and activations across E-com customers.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

• Bachelor’s degree in business administration, Marketing, or a related field is a minimum.

• Minimum of 2 - 5 Years experience in similar role.

Skills

• Strong analytical and critical thinking skills to analyse data, market trends, and competitive landscapes.

• Excellent written and verbal communication skills to articulate complex strategies and concepts.

• Sales principles, Negotiation and Customer Management.

• High Level of technical literacy in Microsoft Excel, PowerPoint

Leadership

• Energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• Focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors

  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.

  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.

  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.

  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.

  • AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

A Unilever é uma organização comprometida com equidade, inclusão e diversidade para impulsionar nossos resultados de negócios e criar um futuro melhor, a cada dia, para nossos diversos funcionários, consumidores globais, parceiros e comunidades. Acreditamos que uma força de trabalho diversificada nos permite igualar nossas ambições de crescimento e impulsionar a inclusão em todo o negócio. Na Unilever estamos interessados em cada indivíduo trazendo seu "Eu como um todo" para o trabalho e isso inclui você! Assim, se você precisar de algum suporte ou requisitos de acesso, nós o encorajamos a nos aconselhar no momento de sua inscrição para que possamos apoiá-lo através de sua jornada de recrutamento.