CBD Assistant Manager Home Care ECOM - KSA

ENGINEERINGUK; Jeddah; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic CBD Assistant Manager for Home Care. This role is pivotal in driving customer success and fostering relationships in the eCommerce sector. You will leverage your analytical skills to manage accounts, track performance, and collaborate with cross-functional teams to ensure excellence in execution. Join a diverse and inclusive environment where your contributions will make a real impact, and help shape a better business and world. If you are passionate about driving results and enhancing customer experiences, this opportunity is perfect for you.

Qualifications

• Minimum of 2-5 years experience in a similar role.
• Bachelor's degree in business administration or related field.

Responsibilities

• Manage accounts and execute JBP with eCommerce customers.
• Analyze data to drive actions and monitor promotional spends.

Skills

Analytical Skills

Communication Skills

Sales Principles

Negotiation Skills

Customer Management

Technical Literacy in Microsoft Excel

Technical Literacy in PowerPoint

Education

Bachelor's degree in Business Administration

Bachelor's degree in Marketing

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

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CBD Assistant Manager Home Care DCOM - KSA

View more categories View less categories Sector Manufacturing, Science and Pharmaceutical Role Assistant Contract Type Permanent Hours Full Time

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people - we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don't believe in the 'one size fits all' approach and instead we will equip you with the tools you need to shape your own future.

In the Customer Development function, you will play a pivotal role in unlocking value and fostering lasting relationships with our customers. As a key member of our organization, you will be at the forefront of driving customer success, contributing to our growth, and ensuring a positive experience for every client.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. If your purpose is to create value and contribute to the organization's success, then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Account/customer management - build, negotiate and execute JBP with eCommerce customers
• Identify Key Categories to win online via exclusive portfolio, offerings, and marketing plans
• Work closely with the Digital Hub team and cross-functional teams to build eCommerce excellence
• Keep track of Turnover/Turnover growth, Market share as per our yearly forecast
• Execution KPIs - availability, visibility (search performance) and eCommerce content deployment with customers
• Data & insights - ability to source, identify and convert data into insights, driving actions
• Tracking of eCommerce plans & campaign executions
• Monitoring customer promotional spends vs. the allocated budgets
• Coordinate and track all eCommerce operations from collecting payments/cheques, receiving credit notes, following up on Purchase Orders, to invoicing
• Routinely monitor stock levels of customers
• Streamline the process of tracking targets & invoicing for target achievement
• Partner with all teams to ensure all timelines and campaign 'going live' dates are met. Communicate marketing calendar changes and updates regularly to cross-functional teams
• Track & monitor competition's offers and activations across eCommerce customers

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

• Bachelor's degree in business administration, Marketing, or a related field is a minimum
• Minimum of 2-5 years experience in a similar role

Skills

• Strong analytical and critical thinking skills to analyze data, market trends, and competitive landscapes
• Excellent written and verbal communication skills
• Sales principles, Negotiation, and Customer Management
• High level of technical literacy in Microsoft Excel, PowerPoint

Leadership

• Driven to deliver excellent results, leading by example with resilience and innovation
• Focus on consumer needs, demonstrating humility, data-driven decision-making, and proactive problem-solving

Standards of Leadership (SOL) Behaviors

• Passion for High Performance: Take responsibility for results, using data and insights for decision-making
• Personal Mastery: Set high standards, prioritize wellbeing and resilience
• Consumer Love: Seek continuous improvement to serve consumers better
• Purpose & Service: Demonstrate humility and service orientation
• Agility: Embrace learning and adaptability

Unilever embraces diversity and encourages applicants from all backgrounds! We are committed to equity, inclusion, and diversity, providing full and fair consideration to all applicants and supporting employees' development regardless of age, disability, gender reassignment, race, religion, sex, sexual orientation, marriage, civil partnership, or pregnancy and maternity.