CBD Assistant Manager Home Care DCOM - KSA

Unilever Ghana Limited; Jeddah; On-site; SAR 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dynamic CBD Assistant Manager to enhance customer relationships and drive eCommerce success. This role offers the chance to work with a collaborative team, focusing on strategic account management and innovative marketing plans. Ideal candidates will have a strong background in business administration or marketing, complemented by analytical skills and proficiency in tools like Excel. Join a forward-thinking organization dedicated to sustainability and making a positive impact in the community.

Qualifications

• 2-5 years experience in a similar role.
• Strong analytical and critical thinking skills.

Responsibilities

• Manage accounts and execute Joint Business Plans with eCommerce customers.
• Track turnover growth and market share as per yearly forecast.
• Coordinate all E-commerce operations from payments to invoicing.

Skills

Analytical Skills

Communication Skills

Negotiation

Customer Management

Microsoft Excel

Microsoft PowerPoint

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Marketing

Job description

# CBD Assistant Manager Home Care DCOM - KSA

Job ID: R-75305

Category: Customer Development

Location: Jeddah, Mecca Region

Date posted: 04/30/2025

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

In the Customer Development function, you will play a pivotal role in unlocking value and fostering lasting relationships with our customers. As a key member of our organization, you will be at the forefront of driving customer success, contributing to our growth, and ensuring a positive experience for every client.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If your purpose is to create value and contribute to the organization’s success, then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Account/customer management - build, negotiate, and execute JBP with eCommerce customers
• Identify Key Categories to win online via exclusive portfolio, offerings, and marketing plans
• Work closely with the Digital Hub team and cross-functional teams to build eCommerce excellence
• Keep track of Turnover/Turnover growth, Market share as per our yearly forecast
• Execution KPIs – availability, visibility (search performance), and eCOM content deployment with customers
• Data & Insights – source, identify, and convert data into insights, driving actions
• Tracking of eCom plans & campaign executions, customer promotional spends vs budgets
• Coordinate and track all E-commerce operations from payments, credit notes, POs, to invoicing
• Monitor stock levels of customers
• Streamline target tracking & invoicing processes
• Partner with teams to meet all campaign and timeline requirements
• Communicate marketing calendar updates regularly
• Monitor competition’s offers and activations across E-com customers

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

Bachelor’s degree in business administration, Marketing, or a related field. Minimum of 2-5 years experience in a similar role.

Skills

Strong analytical and critical thinking skills, excellent communication skills, knowledge of sales principles, negotiation, customer management, and high proficiency in Microsoft Excel and PowerPoint.

Leadership

Results-driven, resilient, collaborative, consumer-focused, humble, and data-savvy.

Standards of Leadership (SOL) Behaviors

• Passion for High Performance: Responsible, accountable, data-driven decision-making.
• Personal Mastery: High standards, resilience, wellbeing focus.
• Consumer Love: Always seeking better ways to serve consumers.
• Purpose & Service: Humility and service-oriented leadership.
• Agility: Continuous learning and skill development.

Unilever embraces diversity and encourages applicants from all walks of life. We are committed to equity, inclusion, and diversity, and we support individuals bringing their whole selves to work. Please inform us of any support or access requirements during your application process.

Marketing at Unilever

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