Catering & Events Sales Coordinator

IHG Hotels & Resorts; Al Khobar; On-site; SAR 24,000 - 36,000; Full time

Job summary

Ein innovatives Unternehmen im Gastgewerbe sucht einen engagierten Mitarbeiter für den Verkaufs- und Cateringbereich. In dieser spannenden Rolle sind Sie verantwortlich für die Bearbeitung von Kundenanfragen, die Erstellung von Berichten und die Unterstützung bei Verkaufsanrufen. Sie werden Teil eines unterstützenden Teams, das sich für die Schaffung eines positiven Gästeerlebnisses einsetzt. Das Unternehmen bietet ein wettbewerbsfähiges Gehalt, umfassende Vorteile und Schulungen, um sicherzustellen, dass Sie in Ihrer Karriere erfolgreich sind. Wenn Sie leidenschaftlich daran interessiert sind, erstklassigen Service zu bieten und in einem dynamischen Umfeld zu arbeiten, freuen wir uns auf Ihre Bewerbung.

Benefits

Kompetitives Gehalt

Umfassende Leistungen

Vollständige Uniform

Zimmerrabatte

Erstklassige Schulung

Qualifications

• Mindestens ein Jahr Erfahrung im Verkaufs-/Catering-Bereich.
• Fließende Englischkenntnisse sind erforderlich.

Responsibilities

• Bearbeiten von Kundenanfragen und -beschwerden zur Zufriedenheit der Gäste.
• Erstellung von Berichten und Verwaltung von Datenbanken.
• Durchführung von Verkaufsanrufen gemäß dem Verkaufsplan.

Skills

Kommunikationsfähigkeiten

PC-Kenntnisse

Grundkenntnisse in Mathematik

Kundenservice

Education

High School Diplom

Ein Jahr Erfahrung im Verkaufs-/Catering-Bereich

Einige College-Kurse bevorzugt

Tools

Microsoft Office

Job description

Duties And Responsibilities

Our People

• Perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars, answering phones and routing to appropriate sales staff, handling of mail, faxes, etc.)

Financial Returns

• Respond to client calls and special requests, obtain final details, dates, times, and hotel room and meeting room requirements. Regularly follow-up with clients and maintain accurate and updated information.
• Perform administrative duties such as typing proposals, letters, contracts, etc. Collect data, update databases, and complete departmental monthly reports.
• Conduct relevant sales calls to target segments as per the sales plan set by the Director of Commercial.
• Prepare reports as required by the Director of Commercial.

Responsible Business

• Participate in all community relations activities.

Guest Experience

• Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances, or dissatisfied clients.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling.
• May coordinate outside vendor service needs (floral displays, audio/visual, etc.) where appropriate. Regular follow-up to ensure set-up requirements meet client needs.

Qualifications And Requirements

• High School diploma or equivalent plus 1 year experience in a sales/catering office or related field. Some college preferred.
• Must speak fluent English.
• Ability to perform the following:
• Frequently stand and move about the facility.
• Type at least 50 wpm; proficient PC skills.
• Carry or lift items weighing up to 25 pounds.
• Communicate effectively with customers, employees, and third parties.
• Use a keyboard to generate correspondence, reports, etc.
• Handle objects, products, and computer equipment.
• Other skills include:
• Strong communication skills for interacting with clients and guests.
• Reading and writing abilities.
• Basic math skills.
• Availability to work nights, weekends, and holidays.

What you can expect from us

We support your success with a competitive salary, comprehensive benefits, full uniform, room discounts, and top-tier training. Our mission is to foster inclusive teams where everyone can bring their whole selves to work. We promote a culture of trust, support, and acceptance, welcoming diverse backgrounds and perspectives.

We provide resources for wellbeing through our myWellbeing framework, supporting health, lifestyle, and workplace satisfaction. Join us and be part of our global family.

Interested but don't meet every requirement? We encourage you to apply and start your journey with us today.