Cargo Operations Coordinator

Hapag-Lloyd; Jeddah; On-site; SAR 120,000 - 150,000; Full time

Job summary

An established industry player is seeking a Cargo Operations Coordinator to oversee the planning and execution of cargo operations activities. This role is crucial for ensuring smooth shipment processes and involves collaboration with various stakeholders. The ideal candidate will possess a strong background in Marine Studies or related fields, excellent communication skills, and the ability to work under pressure. This position offers a dynamic work environment where your contributions will directly impact operational efficiency and service delivery. Join a team that values innovation and teamwork in the shipping industry, and help shape the future of cargo operations.

Qualifications

• University degree or diploma in Marine Studies or similar qualification.
• Experience in Liner Shipping or Logistics is preferred.

Responsibilities

• Oversee planning and execution of cargo operations activities.
• Coordinate with stakeholders for load, discharge, and vessel finalization.
• Generate reports for container status and manage documentation.

Skills

Excellent communication skills

Negotiation skills

Analytical mindset

Ability to work under pressure

Fluency in English

Education

University Degree in Marine Studies

Diploma in Marine Studies

Tools

MS Office

Hapag-Lloyd systems/FIS

Job description

Bachelor of Technology/Engineering (Marine)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Overall Job Purpose: Will oversee the planning and execution of cargo operations activities, ensuring smooth and efficient processes throughout the shipment lifecycle (Load/Discharge & vessel reconciliation). The role involves collaborating with various stakeholders to coordinate load, discharge, vessel finalization, and adherence to deadlines and cut-offs, as well as maintenance of the same.

Responsibilities

• Follow up on hold by customs cases
• Update port community system for Vsl arrival and departure information
• Follow up with other stakeholders on the missing documentation impacting Vsl berthing/sailing
• Coordinate with partners and stakeholders to ensure accurate and timely load and discharge information exchange, timely system updates, etc.
• Monitor and approve late gate requests, ensuring compliance with established protocols
• Maintain accurate records of containers not in the terminal, missing documentation, and containers that did not materialize (shortfall) QSC (Area to supervise and finalize).
• Generate and share reports for longstanding containers inside the port, leaking cases, Reefer Plugging cost, or any other reports needed.
• Regularly review all costs related to the terminal.
• Manage break bulk (BB) information and acceptance
• Create and approve work orders for cargo operations activities, ensuring proper documentation and authorization.
• Check blockage of custom-related issues and request the release of cargo after clearance
• Handle Reefer malfunctioning containers and arrange repairs according to the case.
• Handle empty Auction containers with customs and terminals and arrange the retrieval of empty containers while following up on costs related.
• Handle long-standing containers after receiving customs approval (From CS) to proceed with the destruction process
• Cross-stuffing of cargos from reefer malfunction/leaking or damaged units
• Handle and coordinate with other stakeholders in the terminal, Master, and other departments for port clearance and delivery of Seals shipments, empty shipments, and any other ad-hoc requirements
• Coordinate and follow up with the Husbandry agent for any delays and ensure KPIs are met.

Qualifications

• University Degree or diploma in Marine Studies, experience as a Nautical Officer, or a similar qualification or experience in Liner Shipping or Logistics.
• Fluent in written and spoken English
• Excellent communication and negotiation skills
• Knowledgeable in MS Office applications
• A highly analytical mindset and the ability to work systematically under pressure

Preferred, but not mandatory:

• Previous knowledge/experience of Hapag-Lloyd systems/FIS

Company Industry

• Shipping

Department / Functional Area

• Marine Services (Marine Officer, Ship Chandler, Diver)

Keywords

• Cargo Operations Coordinator