Captain Waitress

DIMENSIONS; Jeddah; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading restaurant seeks a Waitstaff Leader to oversee operations and ensure high service standards in Jeddah. This role involves training and managing a team while maintaining compliance with health regulations. Ideal candidates will have significant experience in the industry, particularly in leadership roles.

Qualifications

• Minimum 4-5 years experience as a waitress or similar role.
• At least 1 year in a leadership capacity.
• Ability to handle fast-paced environments.

Responsibilities

• Oversee daily operations and ensure high service standards.
• Lead and train waitstaff for exceptional customer service.
• Address customer complaints professionally.

Skills

Leadership

Communication

Interpersonal Skills

Multi-tasking

Job description

• Oversee and supervise daily operations, ensuring a high standard of service.
• Lead and train a team of waitstaff to provide exceptional customer service.
• Monitor and ensure timely and accurate service.
• Address and resolve customer complaints or concerns in a professional manner.
• Coordinate with staff to ensure smooth service flow.
• Ensure compliance with health and safety regulations and company policies.
• Assist in creating and updating service standards and protocols.
• Maintain a clean and organized work environment, including the dining area and service stations.

Qualifications and Skills:

• Minimum of 4 -5 years of experience as a waitress or in a similar role, with at least 1 year in a leadership capacity.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Knowledge of food and beverage offerings and proper service techniques.
• Flexibility to work various shifts, including evenings, weekends, and holidays.