Butler

RIXOS; Jeddah; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading luxury hotel in Jeddah is seeking an experienced Butler to provide exceptional personalized service to guests. Responsibilities include managing guest services, ensuring comfort, and adhering to high standards of luxury hospitality. The ideal candidate will hold a degree in Hospitality Management and have a minimum of 2-3 years experience in a similar role.

Qualifications

• Fluency in English; proficiency in Arabic is advantageous.
• Minimum of 2-3 years of experience as a Butler in luxury settings.
• In-depth knowledge of luxury hospitality standards and etiquette.

Responsibilities

• Greet and welcome guests upon arrival and assist with check-in.
• Anticipate and fulfill guests' needs with discretion and efficiency.
• Coordinate with departments ensuring seamless service delivery.

Skills

Interpersonal skills

Communication skills

Attention to detail

Problem-solving

Education

Bachelor's degree in Hospitality Management

Bachelor's degree in Tourism

Tools

Hospitality management software

MS Office suite

Job description

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description

We are seeking a highly skilled and professional Butler to join our esteemed team in Obhur Jeddah, Saudi Arabia. As a Butler in our luxury establishment, you will be responsible for providing exceptional, personalized service to our distinguished guests, ensuring their comfort and satisfaction throughout their stay.

• Greet and welcome guests upon arrival, assisting with check-in procedures and luggage handling
• Anticipate and fulfill guests' needs, preferences, and requests with utmost discretion and efficiency
• Maintain impeccable standards of cleanliness and organization in guest rooms and common areas
• Coordinate with various departments to ensure seamless service delivery, including housekeeping, food & beverage, and maintenance
• Manage guest itineraries, make reservations, and arrange transportation as needed
• Prepare and serve refreshments, meals, and beverages according to guest preferences
• Assist with packing, unpacking, and garment care services
• Handle guest correspondence and manage any special requests or complaints promptly and professionally
• Maintain accurate records of guest preferences and service delivery for future reference
• Stay informed about local attractions, events, and cultural activities to provide knowledgeable recommendations to guests
• Ensure compliance with all safety and security protocols
• Participate in ongoing training to enhance service skills and knowledge of luxury hospitality standards

Qualifications

• Bachelor's degree in Hospitality Management, Tourism, or a related field
• Minimum of 2-3 years of experience as a Butler in a luxury hotel or private residence
• Fluency in English; proficiency in Arabic and/or additional languages is highly advantageous
• Exceptional interpersonal and communication skills with a warm, professional demeanor
• Strong attention to detail and ability to anticipate guests' needs
• In-depth knowledge of luxury hospitality standards, etiquette, and protocol
• Proficiency in hospitality management software and MS Office suite
• Excellent organizational, time management, and multitasking abilities
• Flexibility to work varied shifts, including evenings, weekends, and holidays
• Strong problem-solving skills and ability to make decisions independently
• Knowledge of local customs, attractions, and cultural sensitivities in Saudi Arabia
• Understanding of Islamic cultural norms and etiquette
• Ability to maintain confidentiality and exercise discretion at all times
• Physical stamina to stand for extended periods and lift up to 50 pounds
• Commitment to delivering exceptional guest experiences and maintaining the highest standards of service

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• Butler

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