Business Support Manager

Red Sea Global Hospitality; Jeddah; On-site; USD 30,000 - 45,000; Full time

Job summary

Join a pioneering organization in luxury hospitality as a Business Support Manager, where you’ll provide critical support to the VP of Operations while overseeing and coordinating strategic initiatives. This hybrid role entails managing executive tasks, engaging in operational oversight, and ensuring effective stakeholder communication to enhance service delivery and operational excellence.

Benefits

Competitive compensation package

Health Insurance coverage

Employee Recognition Programs

Daily meals on duty

Qualifications

• Proven experience as an Executive Assistant or similar role.
• Strong judgment in handling sensitive information.
• Ability to work under pressure in a dynamic environment.

Responsibilities

• Manage VP's calendar and travel plans.
• Monitor ongoing activities at operational sites.
• Consolidate data for business reviews and performance updates.

Skills

Organizational skills

Communication

Project management

Education

Bachelor's degree in Business Administration or related field

Job description

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

Job Title: Business Support Manager

Department: Hospitability Operations

Reports to: VP Hospitality Operations

About Us

Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration—values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.

The Role

As a Business Support Manager, you will serve as an essential extension of the Vice President of Operations, providing high-level executive support while also being actively involved on the ground. This hybrid role combines the organizational and administrative precision of an Executive Assistant with strong operational insight and stakeholder coordination. You will act as a key liaison between the VP and various internal and external stakeholders, ensuring smooth execution of strategic initiatives and operational projects within a dynamic luxury hospitality environment.

At Red Sea Global Hospitality, we take pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, collaborating closely to deliver unparalleled service excellence.

Key Areas of Responsibilities

Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As a Business Support Manager, you will need to:

Executive & Administrative Support

• Manage the VP’s calendar, travel plans, and meeting logistics with efficiency and discretion.
• Prepare high-quality reports, presentations, and briefing materials.
• Maintain strict confidentiality and demonstrate strong judgment in handling sensitive information.

Operational Oversight & Field Presence

• Regularly visit properties and operational sites to ensure alignment with strategic goals and service standards.
• Provide on-the-ground support during project rollouts, audits, and reviews.
• Monitor ongoing activities, flag potential issues, and drive timely resolution in coordination with operational leaders.

Project Management & Follow-Up

• Track and support the execution of key business initiatives led by the VP.
• Ensure follow-up on decisions, deadlines, and deliverables by coordinating with relevant departments and stakeholders.
• Maintain action trackers and project dashboards for transparency and accountability.

Stakeholder Communication & Liaison

• Serve as the main point of contact between the VP and internal/external stakeholders.
• Represent the VP in meetings when required and ensure accurate communication and follow-up.
• Build strong cross-functional relationships to support efficient information flow and alignment.

Reporting & Analysis

• Consolidate data and insights to support strategic decision-making.
• Assist in the preparation of business reviews, performance updates, and operational summaries.
• Identify trends and gaps, offering recommendations to improve execution and efficiency.

In Return, What We Offer

• Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
• Competitive compensation package.
• Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
• Health Insurance coverage whilst in service.
• A supportive and inclusive work environment that values diversity and collaboration.
• Employee Recognition Programs.
• Daily meals on duty and uniform dry-cleaning services.
• Year-round events of social, wellness programs, charity drives, and sports activities.

Accessibility and Adjustments

We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.

Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.