700Apps is looking for a driven and detail-oriented Business Process Analyst with specialized ARIS expertise to enhance our operational efficiency. In this role, you will leverage your analytical skills to evaluate existing business processes and implement strategic improvements using ARIS software. Your ability to communicate effectively with cross-functional teams will be vital as you gather requirements, identify process gaps, and develop innovative solutions.
Key Responsibilities :
- Provide L1 and L2 support for ARIS
- Perform enhancements and bug resolution
- Support client operations and day-to-day activities
- Cover areas including ARIS Reports , Dashboards , APG , and Integration
- Assess current business processes, document workflows, and identify areas for optimization.
- Utilize ARIS software to develop process models, conduct simulations, and create documentation that encapsulates business requirements.
- Collaborate with stakeholders to define and prioritize business needs and recommend process enhancements.
- Design and implement best practices for business process management, ensuring alignment with organizational goals.
- Monitor the performance of implemented changes and continuously seek further refinement opportunities.
- Provide training and support to teams in comprehending business processes and using ARIS tools effectively.
- Stay abreast of industry trends and advancements in business process analysis methodologies.
Requirements
- Bachelor's degree in Business Administration, Information Technology, or related field.
- 5+ years of experience in business process analysis, with a focus on using ARIS software.
- Strong knowledge of business process management principles and methodologies.
- Excellent analytical skills with the capacity to diagnose issues and develop practical solutions.
- Effective communication and interpersonal skills to engage with various stakeholders.
- Ability to work collaboratively in a fast-paced environment.
- Familiarity with process improvement tools and techniques (such as Lean or Six Sigma) is a plus.
- ARIS certification or equivalent is highly desirable.