Job Purpose
Jobs at this level are responsible for performing advanced and technically complex data and information analysis activities and accordingly preparing recommendations. They are also responsible for ensuring the delivery of reports in a timely and accurate manner.
Job Responsibilities
- Manage the demand and delivery for data analysis and prioritize requests to ensure timely delivery to requesting parties.
- Evaluate the feasibility of reporting requirements and data availability; coordinate with CAD through BI Ops to source data into EDW systems if data is unavailable.
- Liaise with requestor teams to ensure full understanding of requests.
- Deliver analysis in the required format to facilitate data-driven decision making.
- Conduct post-decision analysis to monitor the impact of data-driven decisions.
- Implement modifications to reporting based on insights gained from post-decision analysis.
- Review and suggest proactive measures to improve business performance.
- Generate weekly, monthly, and quarterly performance reports with detailed analytical feedback for ad-hoc requests.
- Develop and maintain dashboards on BI applications in coordination with CAD through BI Ops, and administer these dashboards.
- Liaise with CAD to enrich EDW by sourcing valuable data and developing data marts for deriving insights.
- Ensure the availability of relevant data marts to support customer-level analysis for products and services.
- Develop and maintain KPIs and Catalogs.
- Monitor global trends and advancements to ensure STC aligns with best practices in enterprise BI solutions.
- Coordinate with CAD on general requests and data quality (DQ) to maintain optimal data conditions.
- Consolidate and maintain B2C KPIs Catalog and ensure alignment across B2C units.
- Ensure documentation and maintenance of analytics and campaign management custom data scripts.
- Manage AoP initiatives and CAD’s BAU budget related to B2C analytical demand.
Experience Requirements
- 5 years and above in relevant fields.
Experience Type
- Experience in business analysis and reporting.
Job Band
Sr. Professional
Skills & Education
Bachelor's Degree in Business Administration or Management Information Systems.
Additional Education & Certifications
Certifications relevant to BI and data analysis are preferred.