Business Excellence Consultant

Norconsult Telematics; Saudi Arabia; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading company in the telecom sector is seeking a Business Excellence Consultant to drive digital transformation initiatives. The role involves enhancing operational efficiency through process automation, AI, and data engineering. The ideal candidate will have extensive experience in process engineering and a strong understanding of business excellence principles. Responsibilities include leading process design, conducting risk assessments, and training teams on automation tools. Fluency in English is mandatory, while Arabic is preferred.

Qualifications

• 10-15 years in Process Engineering or Operational Transformation.
• Expertise in BPMN 2.0 and Business Process Modeling tools.

Responsibilities

• Lead process design and automation for digital workflows.
• Conduct gap analyses and recommend solutions.
• Train teams on process improvement techniques.

Skills

Process Improvement

Data Analysis

AI

Business Excellence

Change Management

Lean Six Sigma

Stakeholder Engagement

Education

Bachelor's degree in Engineering

Bachelor's degree in Business Process Management

Bachelor's degree in Data Science

Tools

Python

SQL

Power BI

BPMN

Job description

• Enhance process consistency, clarity, effectiveness, and scalability to drive continuous improvement, streamline operations, and strengthen control in a digitisation and automation project for an energy sector client.
• Establish business excellence principles, leveraging AI, data engineering, and process automation to maximize operational efficiency and minimize risks.
• Foster data-driven decision-making to support scalable, high-quality service delivery in a digital transformation initiative.

Job Description & Responsibilities

• Evaluate existing processes to enhance operational efficiency, agility, and scalability for digitisation, AI, and data engineering initiatives.
• Lead process design, automation, and optimization, developing Standard Operating Procedures (SOPs) to support digital workflows.
• Drive business process automation using AI and data engineering tools to eliminate manual inefficiencies and improve accuracy.
• Conduct gap analyses and risk assessments, recommending solutions based on benchmarking and industry best practices.
• Define and implement KPIs and measurement frameworks to monitor process efficiency, automation impact, and data quality.
• Act as an expert in process modelling (BPMN, BPM methodologies), ensuring compliance with energy sector standards.
• Facilitate workshops and stakeholder meetings to define and refine optimized processes for digitisation and AI integration.
• Apply Business Process Reengineering (BPR) and Business Process Improvement (BPI) methodologies to restructure workflows.
• Utilize modern process improvement methodologies (e.g., Lean, Six Sigma) to enhance workflow efficiency and data-driven outcomes.
• Train teams on process improvement techniques, automation tools, AI applications, and data engineering strategies.
• Analyze and report performance trends (daily, weekly, monthly), highlighting drivers of efficiency and service quality.
• Utilize Change Management principles to ensure smooth adoption of digital transformation initiatives.
• Guide senior leadership on resource optimization and strategic process improvements for AI and data engineering projects.
• Establish mechanisms to document and authorize operational changes, minimizing disruptions in digital workflows.
• Operational Efficiency: Reduction in process bottlenecks, streamlined workflows, and optimized resource utilization.
• Process Documentation & Standardization: Adoption of SOPs, automation frameworks, and governance for AI and data pipelines.
• Service Quality & Digital Transformation: Improved service levels, faster response times, and enhanced data accuracy.

Qualifications & Experience

• Bachelor s degree in Engineering, Business Process Management, Data Science, or a related field.
• 10 15 years in Process Engineering, Business Excellence, or Operational Transformation, with experience in the energy sector.
• Expertise in process-related standards (BPMN 2.0).
• Proficiency in Business Process Modeling tools (BPMN/BPM) and Quality Management techniques.
• Strong knowledge of AI, data engineering, and process automation tools (e.g., Python, SQL, Power BI).
• Familiarity with digital transformation strategies, ETL processes, and data pipeline optimization.
• Experience with Lean Six Sigma and statistical tools for process improvement.
• Clearly articulate process strategies, present insights, and document workflows.
• Align with cross-functional teams (AI, Data, IT, and Operations) for seamless project execution.
• Address inefficiencies, optimize workflows, and devise innovative solutions.
• Thrive in dynamic environments with evolving tools, frameworks, and project requirements.
• Engage stakeholders to ensure alignment and adoption of digital solutions.
• English fluency (mandatory); Arabic (preferred).

Company Industry

• Telecom
• ISP

Department / Functional Area

• Business Development

Keywords

• Business Excellence Consultant

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at [e-mail]

People Looking for Business Excellence Consultant Jobs also searched