Business Development Support

Trip.com Group; Jeddah, Makkah Al Mukarramah; On-site; SAR 30,000 - 50,000; Full time

Job summary

Trip.com Group is seeking a candidate to support the Accommodation team in Jeddah, enhancing relationships with hotel partners and streamlining operations. The role involves managing hotel activation, conducting market research, and preparing business reports, ideal for someone with a proactive, detail-oriented mindset seeking growth in the travel sector.

Benefits

Flexible work arrangements

Learning opportunities in leadership and skills

Company-sponsored celebrations for holidays and events

Qualifications

• Prior experience in the travel and tourism industry is an asset.

Responsibilities

• Support team in maintaining relationships with local hotel partners.
• Assist with the activation of hotels and manage supplier accounts.
• Conduct market and competitor research.

Skills

Attention to detail

Proactive attitude

Results-driven

Job description

About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travelers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveler.

Introduction
The Accommodation team here at Trip is dedicated to driving growth and success of our global accommodation business. As part of this dynamic and fast-paced team, you will play a key role supporting the business development team by managing systems, tools, and administrative processes to help streamline operations and drive efficiency. This role is based in Jeddah, Saudi Arabia.

In this role, you’ll get to:

• Support the team in maintaining strong relationships with local hotel partners and coordinate with cross-functional departments on assigned projects.
• Train new hotel partners on how to use the extranet, including managing rates and availability.
• Assist with the activation of hotels in collaboration with Market Managers and manage supplier accounts.
• Resolve issues related to accounting, allotments, notifications, cancellations, and more.
• Conduct market and competitor research to support strategic initiatives.
• Evaluate production performance and determine appropriate follow-up actions.
• Prepare business review reports and insights as needed.
• Coordinate merchandising activities for hotel partners, including special deals and promotions.
• Ensure timely and accurate delivery of hotel content and photos for both new and existing properties.
• Manage ad-hoc administrative and operational tasks as required.

What you'll need to succeed:

• Strong attention to detail and quick learning ability.
• Prior experience in the travel and tourism industry is an asset, but a positive, proactive, and results-driven attitude is most important.

Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing your progress.

What’s more?

• Our rapid business growth offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and our global job rotation program enables you to pursue a global career path and make a global impact.
• We provide learning opportunities to further your career in leadership, soft skills, and professional expertise.
• We encourage flexible work arrangements.
• Enjoy company-sponsored greetings and activities during holidays, birthdays, and team events.

Click here to learn more about job opportunities at Trip.com Group.

Have a good trip, and see you soon!