Business Development Sr. Account Manager
Job Summary
Bachelor of Business Administration (Management)
Nationality: Any Nationality
Vacancy: 1 Vacancy
Description
- Achieve a volume of sales, maintaining the monthly, quarterly, and annual target of the department.
- Develop and implement business strategies to drive revenue growth in the event management industry.
- Achieve the pre-set ratios of visits/calls ratio - closed deals/calls ratio.
- Achieve the minimum average quality of sales monitoring.
- Achieve and maintain client satisfaction rate.
- Send all reports required on time.
- Update and record all required data on CRM that maintain the completion of data and its accuracy.
- Handle all leads received from the marketing department by calling the clients without delay.
- Gather market and client information.
- Identify prospective clients by using business directories, following leads from existing clients, and attending trade shows and conferences.
- Represent company products/services at trade exhibitions, events, and demonstrations.
- Answer all client inquiries with needed info about the company, products/services, and services.
- Listen to customer requirements and present appropriately to make a sale.
- Request a meeting with the client to discuss his inquiries and requests.
- Negotiate prices, delivery, and specifications with client terms of sales agreements.
- Make accurate, rapid price calculations and provide clients with quotations.
- Send all meeting feedback immediately.
- Request a visit to the client's location and give clear, accurate, and full information about the products/services provided by the company.
- Challenge any objections with a view to getting the clients to buy.
- Document all client contact activities into the CRM system and report to the direct manager on a weekly basis all activities and their outcomes.
- Record sales and order information and send copies to the Business support department or enter the figures into a computer system.
- Advise on forthcoming project developments.
- Feed future buying trends back to employers.
- Monitor competition by gathering current marketplace information on pricing, products/services, new products/services, and delivery schedules.
- Keep tracking the sales process till the full contracting process is finalized.
- Attend team meetings and share best practices with colleagues.
- Maintain and develop relationships with existing clients in person and via telephone calls and emails.
- Ensure customer satisfaction by resolving existing and new clients inquiries regarding services and products/services with an excellent level of client service.
Industry Knowledge
- Deep understanding of the event management industry, including corporate events, trade shows, conferences, and luxury brand activations.
- Familiarity with venue selection, event production, sponsorship acquisition, and experiential marketing strategies.
- Awareness of market trends, client expectations, and the latest event technologies & innovations.
- Strong network in industries such as corporate, hospitality, fashion, and entertainment.
Desired Candidate Profile
- Bachelor's degree in Business, Information Technology, or a related field from a reputable university.
- Minimum 8 - 10 years of relevant experience.
- Excellent technical skills such as task-oriented, following specifications, excellent Microsoft Office skills, sales techniques, time management skills, etc.
- Excellent soft skills such as negotiation and handling skills, detail-oriented, presentation skills, problem-solving skills, etc.
- Proven experience in business development, sales, or client relations within the event management industry.
- Strong network and ability to generate leads in the corporate and entertainment sectors.
- Excellent negotiation, communication, and presentation skills.
- Ability to work independently, manage multiple projects, and meet sales targets.
- Passion for creativity, innovation, and delivering unforgettable events.
- Excellent command of English.
Company Industry: IT - Software Services
Department / Functional Area: Business Development
Keywords: Business Development Sr. Account Manager