Business Development Specialist

MySender Software Solutions; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Job summary

A leading company in healthcare technology is seeking a Business Development professional to drive operations and client management in KSA. You will be involved in market analysis, client interaction, and supporting technical implementations while developing the client base. Ideal candidates will be communicative, analytical, and eager to learn, with opportunities for training in sales and support roles.

Qualifications

• Fluent in Arabic and basic English.
• Prior experience in clinics or hospitals is a plus.
• Experience in sales or customer support roles is a plus.

Responsibilities

• Conduct market and competition analysis.
• Manage NPHIES certification process and support technical integration.
• Launch outreach campaigns and create commercial material.
• Contact and negotiate with clients, manage customer support.

Skills

Communication

Resourcefulness

Analytical skills

Organizational skills

Flexibility

Entrepreneurial mindset

Education

Significant accomplishment in any area (education, business, sports, arts)

Tools

MS Office

Cloud CRM tools

Communication tools (email, messengers)

Job description

Responsibilities: helping in setting up operations, achieving sales, growing business and managing clients in KSA, which includes, but is not limited to:

- market analysis - clinics/target companies analysis, competition, legislature, industry specific limitations

- NPHIES certification process management and support of 4A technical specialists in integration with NPHIES

- systematization of the client database in client management software (CRM - Apollo, Bitrix24, Hubspot...), updating the database so that the data is up to date

- marketing - launching outreach campaigns, creating and updating commercial material

- developing clients - contacting (online and in person), negotiating, closing deals, following up, cross- and up-selling

- customer management and support - implementation of the system, trouble-shooting, first line of customer and technical support,

- product localization – coordination with local developers to localize the product (alphabet/language, local specifics etc.)

Desired Candidate Profile

What we expect from you:

· Significant accomplishment in any area that you can share (education, business, sports, arts, private...)

· You are communicative, resourceful, analytical, organized, flexible and entrepreneurial

· Basic English and fluent Arabic in correspondence

· Prior work experience in clinics, policlinics or smaller hospitals is a plus

· Experience in sales, customer support or business development roles in B2B companies is a plus, but not a requirement – as long as you are ambitious, flexible and openminded we can teach you and help you develop needed skills

· Software we are using: MS Office, cloud CRM, communication tools (email, messengers, conference call apps)

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MySender Software Solutions

4aMed is a cloud-based platform that seamlessly combines all the medical, sales, and administrative tasks your private clinic needs. From electronic health records and patient monitoring to billing, scheduling, and secure communication, our solution helps you focus on patient care instead of paperwork. Built with input from healthcare professionals, it offers advanced analytics, inventory management, and 24/7 support.