Business Development Expert

Saudi Telecom Company; Saudi Arabia; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading telecommunications company in Saudi Arabia is seeking an expert in marketing to manage product strategy and customer experience. The role involves advising on product lifecycle, market strategies, and managing corporate communication projects. Ideal candidates will have extensive experience in marketing within the telecommunications sector, along with a Bachelor's degree in Business Administration or Marketing. This position offers an opportunity to significantly impact the company's product visibility and customer engagement.

Qualifications

• 6-8 years of experience in marketing or customer experience.
• Experience in telecommunications industry preferred.

Responsibilities

• Advise on product lifecycle and market strategies.
• Manage marketing projects and develop annual plans.
• Analyze market data to maximize sales and revenue.

Skills

Market Analysis

Product Management

Marketing Strategy

Customer Experience

Education

Bachelor's Degree in Business Administration

Master's Degree

Job description

Job Purpose
Experts at this level are responsible for advising on STC's commercial portfolio of products & services, pricing, promotion, campaigns, and demand forecasting activities associated with Marketing & Communication. They are also responsible for advising on the complete customer lifecycle and experience to create improved value for the organization.

Job Responsibilities
Product:
• Provide advice in defining product lifecycle, roadmap, design, development, and management.
• Suggest product design, solutions, and enhancements to the product portfolio and value proposition by utilizing market insights.
• Provide guidance on product visibility and implementation to improve and enhance customer and community perceptions and experiences.
• Offer expert advice on managing leads, product launches, integrating products into IT systems, and ensuring data functionalities and accuracy.
• Advise on developing new product proposals to justify feasibility.
• Develop detailed go-to-market strategies for product launches.
• Monitor Qitaf and Tamayouz profitability, program performance, and drive strategic evolution and corrective actions.
• Monitor market and channel sales, adhere to legislation and regulatory requirements, and suggest strategies accordingly.

Generic Role:
• Analyze market and competitor data related to STC's products and services to devise effective strategies for maximizing sales, revenue, and market share.
• Manage marketing and corporate communication projects as required.
• Assist in developing annual marketing plans, budgets, business cases, and pricing strategies based on in-depth market analysis.
• Coordinate with relevant departments to apply research findings effectively.
• Review all technical documentation related to Marketing and Corporate Communication before submission to management.
• Maintain effective relationships with external vendors, including media agencies, event management, and market research firms, ensuring their queries are addressed.
• Advise on risk identification and mitigation related to Marketing and Corporate Communication to address business and financial risks.

Years of Experience: 6-8 years
Industry Experience: Marketing, market research, digital marketing, advertising, public relations, or customer experience within the telecommunications industry.
Job Band: SME
Education: Bachelor's Degree in Business Administration or Marketing; Master's Degree preferred.
Certifications: (Not specified)