Business Continuity Engineer

Yokogawa; Al Khobar; On-site; USD 60,000 - 90,000; Full time

Job summary

Yokogawa is seeking a Sales professional for installed base services, focusing on revenue generation and customer engagement in a collaborative environment. Candidates should have a Bachelor of Engineering degree, a minimum of 10 years experience, and strong pre-sales skills to excel in this role within the Middle East region.

Qualifications

• Minimum 10 years of experience, with at least 5 years in a similar role.
• Experience in the Middle East is preferable.
• Fluent in English; Arabic is preferable.

Responsibilities

• Generate revenue to achieve BU OI target from installed base business.
• Identify solution expansion, migration, and enhancement opportunities.
• Provide technical sales support.

Skills

Pre-sales presentation

Technical negotiation

Commercial skills

Education

Bachelor of Engineering

Job description

Not just a job, but a career

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About The Team

Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Job Purpose

• Installed Base Services Sales and Business expansion OI contribution.
• Drive long-term agreements and solution support programs in the installed base business.
• Work closely with cross-functional departments including Regional Services, TSD, PDC/System Engineering, and COE.
• Customer engagement and support satisfaction responsibility in solution installed bases.

Key Responsibilities & Accountabilities

• Generate revenue to achieve the BU OI target from installed base business.
• Identify solution expansion, migration, and enhancement opportunities from the installed base.
• Understand customer requirements and provide technical sales support.
• Maintain YODA/CRM updates and server access regularly.
• Serve as a site information resource for proposal support, site surveys, and attend TQ meetings/presentations with customers.
• Participate in weekly/monthly sales meetings to share market information, issues, and concerns.
• Maintain the solution blueprint for the entire MEA region to ensure consistent performance.

Qualifications and Experience

• Bachelor of Engineering degree.
• Minimum 10 years of experience, with at least 5 years in a similar role or with Yokogawa knowledge.
• Experience in the Middle East is preferable.
• Fluent in English; Arabic is preferable.

Competencies

Knowledge of Yokogawa's advanced technologies and software for manufacturing execution systems (MES), advanced process control, simulation & modeling, and supply chain management is highly desirable.

Skills

• Pre-sales presentation and technical demonstration skills.
• Commercial and pricing skills.
• Technical negotiation skills.

Yokogawa is an Equal Opportunity Employer. We value diversity, equity, and inclusion. We actively recruit, develop, and promote individuals from varied backgrounds and do not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, disability, or family status.

Interested in referring someone? Ask your connection at Yokogawa about our Employee Referral process!