Business Analyst | Riyadh, SA

Accenture; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

Accenture is seeking a Consultant specializing in BSS transformation to support telecom operators. The role involves conducting detailed analysis, collaborating with stakeholders to gather requirements, and supporting digital platform designs. The ideal candidate will have a strong background in consulting, particularly within the telecom sector, and possess excellent analytical and problem-solving skills.

Benefits

Flexible work arrangements

Competitive rewards

Access to state-of-the-art technology

Qualifications

• Minimum of 3 years of consulting experience.
• Telecom sector experience.
• Strong analytical skills.
• Digitally savvy and passionate about technology.

Responsibilities

• Conduct detailed analysis for BSS transformation.
• Collaborate with stakeholders for requirements analysis.
• Support digital BSS platform design and customer journey.
• Facilitate change management in BSS modernization.

Skills

Analytical skills

Digital savvy

Problem solving

Adaptability

Education

MBA or graduate-level degree

Tools

Microsoft Office

Job description

Consultant

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song - all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

Accenture Strategy & Consulting

In today's world, business leaders want to rapidly and confidently reinvent to increase resilience, mitigate risk, and grow with sustainable value.

That's where Accenture Strategy & Consulting comes in. We bring together strategic visionaries, industry experts, practitioners from across every enterprise function, business intelligence professionals, change specialists, data and AI authorities, and many other specialized skills to co-create each client's unique path to reinvention. You will be a trusted partner to business leaders, working with a diverse team of experts to deliver successful tech-enabled transformation and new kinds of value for your clients.

Key Roles and Responsibilities:

• Conduct detailed analysis to address critical business issues and generate actionable insights, with a specific focus on BSS transformation and B2B digital enablement within telecom operators.

• Support the execution of key workstreams related to digital BSS platform design, customer journey transformation, enterprise product catalog development, operating model redefinition, and business case creation for telecom B2B services.

• Collaborate with business and IT stakeholders to capture and analyze detailed requirements across B2B value chains-particularly in areas such as lead-to-order, order-to-cash, and service assurance processes.

• Contribute to the design and implementation of scalable, modular, and future-ready BSS solutions that enable B2B service innovation (e.g., self-service portals, CPQ tools, usage-based billing, contract management).

• Facilitate change management in the context of BSS modernization and digital transformation programs, identifying resistance points and enabling alignment across commercial, operations, and technology teams.

• Support the deployment of continuous improvement practices within telecom BSS domains to drive automation, reduce time-to-market, and improve enterprise customer experience.

• Assist in the development and delivery of training and capability-building programs focused on BSS platforms, processes, and tools, enabling clients to fully adopt new operating models and digital capabilities.

• Ensure successful transformation outcomes by actively supporting stakeholder engagement, adoption planning, and post-implementation support for telecom B2B and enterprise-focused BSS initiatives.

Essential Qualifications

• Minimum of 3 years of consulting experience
• Telecom Sector experience
• Strong analytical skills, understands complex issues, quickly absorbs information, excels in conceptual and creative problem solving.
• Digitally savvy; curious and passionate about technology, understands its impact on business and society.
• Driven; enjoys a challenge, proven ability to adapt and remove obstacles to achieve results, determined and optimistic.

Preferable Qualifications:

• MBA or graduate-level degree in related field
• Driven; enjoys a challenge, proven ability to adapt and remove obstacles to achieve results, determined and optimistic.
• Experience in operating model design, strategy formulation, digital transformation, Beneficiary experience, impact assessment, monitoring, and evaluation.
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio
• Strong organizational and analytical skills

Why join us?

• We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues
• You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools
• Flexible work arrangements and a range of benefits including competitive rewards
• You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends
• You will also have opportunities to make a difference to the communities in which we work and live

Way Forward:

If this sounds like the ideal role, career, and company for you, click below to apply.

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• Essential Qualifications
• Minimum of 3 years of consulting experience
• Telecom Sector experience
• Strong analytical skills, understands complex issues, quickly absorbs information, excels in conceptual and creative problem solving.
• Digitally savvy; curious and passionate about technology, understands its impact on business and society.
• Driven; enjoys a challenge, proven ability to adapt and remove obstacles to achieve results, determined and optimistic.

About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces.Join Accenture to work at the heart of change.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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