BUSINESS ANALYST - F & B POS INTEGRATION - ARABIC SPEAKER

IIBA (International Institute of Business Analysis); Riyadh; On-site; SAR 150,000 - 250,000; Full time

Job summary

A leading company in the F&B sector seeks an experienced Business Analyst specializing in POS systems integration. The ideal candidate will gather requirements, ensure system interoperability, and support training for end-users. Candidates should have strong analytical skills and industry experience in F&B or retail.

Qualifications

• 5-10 years of experience as a Business Analyst focused on POS systems.
• Experience with ticketing engines, KDS, ERP systems.
• Strong understanding of payment processing and inventory management.

Responsibilities

• Collaborate with stakeholders to identify requirements for POS systems.
• Define integration requirements between POS and other platforms.
• Provide ongoing support for POS systems and troubleshoot issues.

Skills

Requirement Gathering & Analysis

System Integration & Design

Documentation & Training

Job description

About the job BUSINESS ANALYST - F & B POS INTEGRATION - ARABIC SPEAKER

Job Description:

We are seeking a skilled Business Analyst with experience in Point of Sale (POS) systems and integration with various IT systems, including ticketing engines, Kitchen Display Systems (KDS), ERP systems, Payment GWs, and other business-critical platforms. The ideal candidate will work closely with stakeholders to analyze business needs, define system requirements, and ensure seamless integration and functionality across platforms.

Key Responsibilities

• Requirement Gathering & Analysis
• Collaborate with business stakeholders to identify and document requirements for POS systems and their integration with other IT systems.
• Analyze current workflows and identify areas for process improvement and system optimization.
• Ensure business needs align with technical solutions.
• System Integration & Design
• Define and document integration requirements between POS systems and ticketing engines, KDS, ERP, and other systems.
• Work with IT teams to design, test, and implement integrations, ensuring data accuracy and system interoperability.
• Support API and middleware configuration to facilitate seamless communication between systems.
• Documentation & Training
• Prepare detailed documentation, including business requirements, process flows, and integration specifications.
• Conduct training sessions for end-users on new functionalities and workflows.
• Support & Maintenance
• Provide ongoing support for POS systems and integrations, troubleshooting issues and coordinating with technical teams for resolution.
• Monitor system performance to ensure seamless operations post-integration.

Required Qualifications:

• 5-10 years of experience as a Business Analyst with a focus on POS systems and IT integration.
• Experience working with ticketing engines, Kitchen Display Systems (KDS), ERP systems, or other business-critical platforms.
• Strong understanding of POS functionalities, including payment processing, inventory management, and reporting.
• Experience in industries like F&B, retail, or entertainment.

Vertical:

Technology