Business Analyst

Accenture Middle East; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

A leading consulting firm is seeking a Business Analyst to drive BSS transformation and B2B digital enablement within telecom operators. The ideal candidate should possess extensive consulting experience, strong analytical skills, and a passion for technology. Join a dynamic team and contribute to innovative solutions that redefine customer experiences in the telecom sector.

Qualifications

• Minimum of 3 years of consulting experience.
• Strong analytical skills, able to understand complex issues.
• Digitally savvy and passionate about technology.

Responsibilities

• Conduct detailed analysis to address critical business issues.
• Support execution of BSS platform design and digital services.
• Collaborate with stakeholders to analyze requirements across B2B value chains.

Skills

Analytical skills

Digital savviness

Problem solving

Education

MBA or graduate-level degree

Any Graduation

Tools

Microsoft Office

Job description

Any Graduation(), MBA/PG Diploma in Business Mgmt

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Key Roles and Responsibilities:

• Conduct detailed analysis to address critical business issues and generate actionable insights, with a specific focus on BSS transformation and B2B digital enablement within telecom operators.
• Support the execution of key workstreams related to digital BSS platform design, customer journey transformation, enterprise product catalog development, operating model redefinition, and business case creation for telecom B2B services.
• Collaborate with business and IT stakeholders to capture and analyze detailed requirements across B2B value chains particularly in areas such as lead-to-order, order-to-cash, and service assurance processes.
• Contribute to the design and implementation of scalable, modular, and future-ready BSS solutions that enable B2B service innovation (e.g., self-service portals, CPQ tools, usage-based billing, contract management).
• Facilitate change management in the context of BSS modernization and digital transformation programs, identifying resistance points and enabling alignment across commercial, operations, and technology teams.
• Support the deployment of continuous improvement practices within telecom BSS domains to drive automation, reduce time-to-market, and improve enterprise customer experience.
• Assist in the development and delivery of training and capability-building programs focused on BSS platforms, processes, and tools, enabling clients to fully adopt new operating models and digital capabilities.
• Ensure successful transformation outcomes by actively supporting stakeholder engagement, adoption planning, and post-implementation support for telecom B2B and enterprise-focused BSS initiatives.

Essential Qualifications

• Minimum of 3 years of consulting experience
• Telecom Sector experience
• Strong analytical skills, understands complex issues, quickly absorbs information, excels in conceptual and creative problem solving.
• Digitally savvy; curious and passionate about technology, understands its impact on business and society.
• Driven; enjoys a challenge, proven ability to adapt and remove obstacles to achieve results, determined and optimistic.

Preferable Qualifications:

• MBA or graduate-level degree in related field
• Driven; enjoys a challenge, proven ability to adapt and remove obstacles to achieve results, determined and optimistic.
• Experience in operating model design, strategy formulation, digital transformation, Beneficiary experience, impact assessment, monitoring, and evaluation.
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio
• Strong organizational and analytical skills

Essential Qualifications

• Minimum of 3 years of consulting experience
• Telecom Sector experience
• Strong analytical skills, understands complex issues, quickly absorbs information, excels in conceptual and creative problem solving.
• Digitally savvy; curious and passionate about technology, understands its impact on business and society.
• Driven; enjoys a challenge, proven ability to adapt and remove obstacles to achieve results, determined and optimistic.

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