Business Analyst

Burjline Builders; معهد تدريب المديرية العامة للسجون بالمنطقة الشرقية; On-site; SAR 100,000 - 140,000; Full time

Job summary

A leading company in software solutions is looking for a Business Analyst with 3 to 6 years of experience. The role involves designing Zoho implementations, advising on process efficiencies, and collaborating effectively with project managers to ensure timely delivery and client satisfaction.

Qualifications

• 3 to 6 years of experience in Business Analysis.
• Strong understanding of API integrations and Agile environments.
• Experience in multiple domains like Telecom and Healthcare is a plus.

Responsibilities

• Provide advisory on implementation and process change.
• Design and develop scalable Zoho implementations.
• Support project delivery and ensure customer satisfaction.

Skills

API frameworks

Agile methodology

Project management

Client satisfaction

Process improvement

Tools

Zoho

HTML

CSS

Deluge

Job description

Zoho is one of the world's most prolific software companies. With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business challenges.

With more than 120 million+ users and over 18,000 employees across the globe, hundreds of thousands of companies rely on Zoho, every day to run their businesses, including Zoho itself. With 29 years of being private, bootstrapped and profitable, we understand what it takes to run a sustainable, resilient business.

Job Title

Business Analyst

Experience Level:

3 to 6 years

Work Location

Riyadh, Saudi Arabia

• Provide advisory on how requirements can be implemented from a functional standpoint and stimulate process changes if efficiencies can be gained.
• Design and develop highly scalable Zoho implementations with necessary API integrations, HTML, CSS, Deluge.
• Deep understanding of various API frameworks, micro-services, and SDKs.
• Experience in development and design in an Agile and DevOps environment, including change and release management.
• Construct workflow charts and diagrams, study system capabilities, and write specifications after thorough research and analysis of customer requirements.
• Have an excellent overview of web technologies and popular open source solutions.
• Support Project Manager/Delivery Team in delivering the solution to the customer.
• Define and plan project milestones, phases, and different elements involved in the project along with the principal consultant.
• Drive and challenge the presumptions of delivery teams on how they will successfully execute their plans.
• Ensure customer satisfaction through quality deliverables on time.
• Contribute to and coordinate project-level analysis – producing required documentation such as business and system requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan.
• Experience in domains like Automobiles, Telecom, Retail, BFSI, Aviation, Healthcare, Pharma, or Manufacturing is a plus.
• Process management and improvement - define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for project management in an Agile technology delivery context.