Business Analyst

Emdad By Elm; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading technology consulting firm in Jeddah seeks a Business Analyst to gather business and technical requirements, ensuring successful delivery through collaboration with stakeholders. The ideal candidate has 2–4 years of experience in business analysis or software engineering, with a degree in a related field. Strong project management skills and communication abilities are essential for this role.

Qualifications

• 2–4 years of relevant experience in Business Analysis or Software Engineering.
• Professional IT certifications are a plus.

Responsibilities

• Gather and analyze business and technical requirements.
• Collaborate with development teams to track project performance.
• Manage support tickets and ensure timely resolution.

Skills

Business analysis

Project management

Stakeholder communication

Technical documentation

Education

Bachelor’s degree or diploma in Information Systems, Computer Science, or related field

Job description

Job Description

The Business Analyst is responsible for gathering, analyzing, and documenting business and technical requirements in coordination with business owners and stakeholders. The role serves as a bridge between business units and technical teams to ensure alignment and successful delivery. The Business Analyst may also act as a Technical Project Manager, leading initiatives with both analytical and leadership skills to ensure project goals are met.

Key Responsibilities

Managerial Responsibilities

• Optimize team and personal resources to ensure timely and high-quality delivery.
• Understand client needs, identify business opportunities, and propose effective solutions aligned with organizational goals.

Organizational Responsibilities

• Collaborate with development teams to track project performance and report progress.
• Provide constructive feedback to direct management for continuous process improvement.

Functional Responsibilities

• Collect and analyze business requirements from stakeholders.
• Model and document business processes.
• Plan, execute, and monitor technical projects to ensure on-time, within-budget delivery.
• Prepare and review both functional and non-functional requirements documents.
• Manage support tickets and follow up to ensure resolution within agreed SLAs.
• Coordinate with technical teams for testing and validation of deliverables.
• Travel to client sites when required for requirements gathering, support, or project follow-up.
• Perform additional duties related to the nature of the job as required.

Job Specifications

• Education: Bachelor’s degree or diploma in Information Systems, Computer Science, Management Information Systems, Software Engineering, or related field.
• Certifications: Professional IT certifications are a plus.
• Experience: 2–4 years of relevant experience in Business Analysis, Software Engineering, or related disciplines.