Branch Supervisor

Confidential -; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a dynamic leader to oversee operational aspects of a branch, including sales, customer service, and human resources. This role involves assessing market conditions, developing financial objectives, and managing budgets to ensure the branch meets its goals. The ideal candidate will excel in training and motivating staff, identifying areas for improvement, and addressing customer satisfaction issues. Join a forward-thinking company that values ethical standards and offers opportunities for professional growth and development in a competitive market landscape.

Qualifications

• Strong operational management skills with a focus on sales and customer service.
• Ability to develop financial forecasts and business plans.

Responsibilities

• Direct all operational aspects including distribution, customer service, and sales.
• Manage budget and allocate funds appropriately to meet goals.

Skills

Operational Management

Sales Strategy Development

Financial Forecasting

Training and Coaching

Customer Service

Market Analysis

Job description

Job Description

• Direct all operational aspects including distribution operations, customer service, human resources, administration and sales.
• Assess local market conditions and identify current and prospective sales opportunities.
• Develop forecasts, financial objectives and business plans.
• Meet goals and metrics.
• Manage budget and allocate funds appropriately.
• Bring out the best of branch’s personnel by providing training, coaching, development and motivation.
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
• Address customer and employee satisfaction issues promptly.
• Adhere to high ethical standards, and comply with all regulations/applicable laws.
• Network to improve the presence and reputation of the branch and company.
• Stay abreast of competing markets and provide reports on market movement and penetration.

Job Requirements