Boutique Manager - Luxury Fine Jewelry

Chalhoub Group; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

Chalhoub Group is seeking a Boutique Manager for their flagship store in Riyadh. The role involves leading a team, driving sales, and ensuring client satisfaction while maintaining high visual presentation standards. Ideal candidates will have management experience in Jewelry and strong communication skills.

Qualifications

• Previous management experience in Jewelry is essential.
• Exceptional communication skills required.

Responsibilities

• Driving and maximizing sales while providing excellent client service.
• Leading and developing a high-performing team.
• Ensuring client satisfaction and achieving sales KPIs.

Skills

Strong English communication skills

Excellent client service skills

Ability to inspire and engage team members

Impeccable attention to detail

Job description

We are hiring for a Boutique Manager to lead the first new flagship store in Riyadh!

What you'll be doing

Your responsibilities will include driving and maximising sales, providing excellence in client service, inspiring and motivating the team, managing stock and operations, CRM, visual presentation, and creating an elevated and memorable brand experience.

Broad Areas of responsibilities will include:

1. Successfully leading and developing a high-performing team that achieves sales results, builds strong morale, and maintains a positive workplace attitude.
2. Leading by example and role modeling for all team members.
3. Executing the “Shopping Experience” training program.
4. Ensuring client satisfaction is achieved by all team members.
5. Consistently achieving sales and other brand KPIs.
6. Analyzing store sales and taking necessary actions to maximize opportunities.
7. Building solid client relationships and generating a returning client base.
8. Growing the client database through engaging and maintaining professional relationships, ensuring compliance with local legislation.
9. Maintaining a high standard of Visual Presentation reflective of the brand directive.

What you'll need to succeed

• Strong English communication skills.
• Previous management experience in Jewelry (essential).
• Excellent client service skills.
• Ability to inspire, engage, and develop team members to exceed KPIs.
• Impeccable attention to detail and exceptional communication skills.

We Invite All Applicants to Apply

At Chalhoub Group, we value diversity of thought, culture, background, differing abilities, and perspectives. We are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all, regardless of gender, age, race, religion, national origin, or disability status.