Boutique Manager -Luxury Brand

Chalhoub Group; Riyadh; On-site; SAR 30,000 - 60,000; Full time

Job summary

An exciting opportunity awaits as a Boutique Manager at a leading firm, where you will spearhead the flagship store in Riyadh. This role is pivotal in driving sales and delivering exceptional client service while inspiring a dedicated team. You will be responsible for stock management, visual presentation, and creating memorable brand experiences. Join a diverse and inclusive environment that values your unique contributions and offers the chance to grow within a dynamic industry. If you have a passion for jewelry and a knack for leadership, this position is perfect for you.

Qualifications

• Strong management experience in the jewelry sector is essential.
• Excellent client service and communication skills are required.

Responsibilities

• Lead and develop a high-performing team to achieve sales results.
• Ensure client satisfaction and maintain a positive workplace attitude.

Skills

English communication skills

Client service skills

Management experience in Jewelry

Team development

Attention to detail

Job description

We are hiring for a Boutique Manager to lead the first new flagship store in Riyadh!

What you'll be doing

Your responsibilities will include driving and maximising sales and striving to provide excellence in client service, inspiring and motivating the team, day-to-day stock management and operations, CRM, visual presentation, and creating an elevated and memorable brand experience.

Broad Areas of responsibilities will include:

1. Successfully lead and develop a high-performing team that achieves individual and team sales results, builds strong team morale, and maintains a positive workplace attitude.
2. Consistently lead by example and serve as a role model for all team members.
3. Execute the “Shopping Experience” training program.
4. Ensure client satisfaction is achieved by all team members.
5. Consistently meet sales and other brand KPIs.
6. Analyze store sales and take necessary actions to maximize sales opportunities.
7. Build solid client relationships and generate a returning client base.
8. Ensure all team members acquire and grow the client database through engaging and maintaining professional client relationships, ensuring full compliance with local legislation.
9. Maintain a high standard of visual presentation reflective of the brand directive.

What you'll need to succeed

• Strong English communication skills.
• Previous management experience in Jewelry (essential).
• Excellent client service skills.
• Proven ability to inspire, engage, and develop team members to exceed KPI results.
• Impeccable attention to detail and exceptional communication skills.

We Invite All Applicants to Apply

It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate, and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants regardless of gender, age, race, religion, national origin, or disability status.