Boutique Manager

Richemont; Riyadh; On-site; SAR 45,000 - 75,000; Full time

Job summary

An established industry player in luxury retail seeks a Boutique Manager to lead a high-performing team and drive business growth. This role emphasizes exceptional client experiences and operational excellence. You will shape the boutique's strategy, develop talent, and create memorable interactions for a discerning clientele. With a commitment to diversity and inclusion, the company fosters a supportive environment for professional growth. If you are a passionate leader with a strong entrepreneurial mindset and a dedication to excellence, this opportunity is perfect for you.

Qualifications

• Minimum 5 years of experience in Retail Management.
• Fluent in English and Arabic; additional languages are a plus.

Responsibilities

• Drive and grow the commercial and operational performance of the Boutique.
• Lead and develop people and the boutique organization.
• Ensure a best-in-class client experience.

Skills

Retail Management

Client-Centric Approach

Analytical Skills

Leadership

Budget Management

Communication Skills

Proficiency in Digital Tools

Education

Bachelor's Degree or Equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

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The story of Cartier is founded on audacity and passion. For more than 170 years, we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers, from boutiques to workshops and corporate offices. Our 9,000+ colleagues of 105 nationalities are united by a shared independent spirit and a commitment to excellence, striving to enrich our Maison’s heritage by pushing the boundaries of creativity.

HOW WILL YOU MAKE AN IMPACT?

Are you passionate about luxury retail and client experience? Do you have a genuine interest in leading a high-performing team and driving business growth in a prestigious Maison? As a Boutique Manager, you will lead the team to provide clients with exceptional and unique experiences by ensuring excellence in boutique operations and client service.

WHAT WILL BE YOUR MISSION?

The Boutique Manager acts as a true ambassador of the Maison, engaging with clients, partners, team members, and peers. This role offers the opportunity to shape the boutique's strategy, develop talent, and create memorable experiences for our High-End clientele. Your main responsibilities include:

• Driving and growing the commercial and operational performance of the Boutique.
• Leading and developing people and the boutique organization.
• Promoting a client-centric approach and proactive clienteling practices.
• Collaborating with local HQ to challenge management and oversee commercial and High-End activities.
• Providing inspirational leadership, translating the boutique vision into actionable objectives, managing deputies, and fostering a client-centric environment.
• Ensuring a best-in-class client experience within a highly digitalized environment by developing action plans to leverage clienteling opportunities and creating a yearly boutique animation plan.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Minimum 5 years of experience in Retail Management with a Bachelor’s degree or equivalent.
• An entrepreneurial mindset, business acumen, and excellent analytical skills.
• Highly organized, proactive, resourceful, and motivated.
• A passionate leader with strong communication and interpersonal skills.
• Ability to manage stress, maintain confidentiality, and uphold the Maison's values.
• Experience in budget management and proficiency in computer skills (Word, Excel, Outlook, PowerPoint) and digital tools.
• Fluent in English and Arabic; additional languages are a plus.

WHAT DO WE OFFER

At Cartier, we embrace diversity and inclusion, believing that they foster creativity and excellence. We are committed to creating a workforce that reflects our clients and communities, offering opportunities for professional and personal growth in a supportive environment that inspires iconic luxury creations.

WHO WE ARE?

We value the uniqueness of our people and recognize that diversity enriches our work. Our workplace celebrates differences and leverages them to achieve excellence. Cartier offers an inspiring environment where talents can thrive and contribute to iconic luxury products.

We are dedicated to equal opportunity and fostering an inclusive culture where everyone can succeed. Cartier is a place like no other. Welcome to our Maison!

YOUR JOURNEY WITH US

If your application is successful, you will receive an introductory call to discuss next steps and the opportunity. Further interviews with the Hiring and HR Managers will follow if all goes well.

Take your next step with Cartier. We look forward to hearing from you!

Richemont owns several leading companies in luxury goods, including jewelry, watches, and writing instruments. Cartier joined the Group in 1988.