Boutique Manager

Jobs for Humanity; Riyadh; On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in the luxury retail sector is seeking an experienced Boutique Manager for their store in Riyadh. This role involves overseeing store operations, driving sales performance, and ensuring exceptional customer experiences. The ideal candidate will possess strong leadership skills, a passion for fashion, and a commitment to delivering excellence in retail. Candidates should have relevant experience, particularly in luxury goods, and a strong understanding of the local market.

Qualifications

• 3-5 years of experience in retail management, preferably in fashion or luxury.
• Strong analytical skills for sales forecasting and inventory management.
• Fluency in English required; Arabic highly preferred.

Responsibilities

• Manage and motivate a team of sales associates.
• Develop strategies to enhance customer satisfaction.
• Monitor and analyze sales data for growth opportunities.

Skills

Leadership

Customer Service

Sales Analysis

Visual Merchandising

Problem Solving

Education

Bachelor's degree in Business Administration

Bachelor's degree in Fashion Merchandising

Tools

Retail management software

Point-of-sale systems

Job description

Company Description

Jobs for Humanity is partnering with Chanel to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.



Company Name: Chanel

Job Description

We are seeking a dynamic and experienced Boutique Manager to lead our high-end retail store in Riyadh, Saudi Arabia. The ideal candidate will be responsible for overseeing all aspects of the boutique's operations, ensuring exceptional customer experiences, and driving sales performance.

• Manage and motivate a team of sales associates to achieve individual and store targets
• Develop and implement strategies to enhance customer satisfaction and loyalty
• Oversee visual merchandising to maintain an attractive and on-brand store appearance
• Monitor and analyze sales data to identify trends and opportunities for growth
• Manage inventory levels, including ordering, receiving, and stock control
• Ensure compliance with company policies, procedures, and local regulations
• Collaborate with regional management to implement marketing initiatives and promotions
• Handle customer inquiries, feedback, and complaints professionally and efficiently
• Maintain a deep understanding of product offerings and communicate effectively with customers
• Organize and conduct regular team meetings and training sessions

Qualifications

• 3-5 years of experience in retail management, preferably in fashion or luxury goods sector
• Proven track record of achieving sales targets and driving business growth
• Strong leadership skills with the ability to motivate and develop a high-performing team
• Excellent customer service skills and a passion for delivering exceptional shopping experiences
• Proficiency in visual merchandising and creating compelling product displays
• Strong analytical skills for sales forecasting, inventory management, and performance tracking
• Experience with retail management software and point-of-sale systems
• Bachelor's degree in Business Administration, Fashion Merchandising, or related field (preferred)
• In-depth knowledge of fashion trends and the luxury retail market
• Understanding of the Saudi Arabian retail landscape and consumer preferences
• Fluency in English required; Arabic language skills highly preferred
• Ability to work flexible hours, including evenings, weekends, and holidays as needed