Boutique Manager

Chanel; Riyad Al Khabra; On-site; SAR 120,000 - 180,000; Full time

Job summary

A leading luxury brand is seeking a Boutique Manager for their retail store in Riyadh, Saudi Arabia. This role requires overseeing operations, driving sales performance, and ensuring exceptional customer experiences. The ideal candidate will possess strong leadership skills, a passion for luxury retail, and a deep understanding of the local market.

Qualifications

• 3-5 years of experience in retail management, preferably in fashion or luxury goods.
• Proven track record of achieving sales targets.
• Strong analytical skills for sales forecasting and inventory management.

Responsibilities

• Manage and motivate a team to achieve store targets.
• Develop strategies to enhance customer satisfaction.
• Oversee visual merchandising and maintain store appearance.

Skills

Leadership

Customer Service

Sales Analytics

Visual Merchandising

Education

Bachelor's degree in Business Administration or Fashion Merchandising

Tools

Retail management software

Point-of-sale systems

Job description

We are seeking a dynamic and experienced Boutique Manager to lead our high-end retail store in Riyadh, Saudi Arabia. The ideal candidate will be responsible for overseeing all aspects of the boutique's operations, ensuring exceptional customer experiences, and driving sales performance.

• Manage and motivate a team of sales associates to achieve individual and store targets
• Develop and implement strategies to enhance customer satisfaction and loyalty
• Oversee visual merchandising to maintain an attractive and on-brand store appearance
• Monitor and analyze sales data to identify trends and opportunities for growth
• Manage inventory levels, including ordering, receiving, and stock control
• Ensure compliance with company policies, procedures, and local regulations
• Collaborate with regional management to implement marketing initiatives and promotions
• Handle customer inquiries, feedback, and complaints professionally and efficiently
• Maintain a deep understanding of product offerings and communicate effectively with customers
• Organize and conduct regular team meetings and training sessions

Qualifications

• 3-5 years of experience in retail management, preferably in fashion or luxury goods sector
• Proven track record of achieving sales targets and driving business growth
• Strong leadership skills with the ability to motivate and develop a high-performing team
• Excellent customer service skills and a passion for delivering exceptional shopping experiences
• Proficiency in visual merchandising and creating compelling product displays
• Strong analytical skills for sales forecasting, inventory management, and performance tracking
• Experience with retail management software and point-of-sale systems
• Bachelor's degree in Business Administration, Fashion Merchandising, or related field (preferred)
• In-depth knowledge of fashion trends and the luxury retail market
• Understanding of the Saudi Arabian retail landscape and consumer preferences
• Fluency in English required; Arabic language skills highly preferred
• Ability to work flexible hours, including evenings, weekends, and holidays as needed