JOB TITLE : BNPL Product Manager
TERM : 12 months
CLIENT LOCATION : Riyadh, Saudi Arabia
DIVISION : Retail Banking / Consumer Finance
REPORTS TO : Head of Micro Lending & Fintech Enablement
RELEVANT EXPERIENCE : 5+ years of experience in consumer lending, microfinance, digital banking, BNPL, or fintech lending solutions
MANDATORY REQUIREMENTS
- Experience in launching digital lending products, working with fintech partners, or managing BNPL programs in a bank or financial institution
- Fluent in English; Arabic language skills are preferred but not mandatory
PURPOSE OF JOB
We are seeking a dynamic and strategic Micro Lending & Buy Now Pay Later (BNPL) Product Manager to lead the development, management, and growth of the bank's micro-lending and BNPL offerings.
This role will focus on designing customer-centric credit solutions, optimizing risk management, driving adoption, and ensuring regulatory compliance while aligning with the bank's overall digital and financial inclusion strategy.
TASKS
Core Responsibilities and Accountabilities
Product Development & Strategy :
- Develop and execute the strategy for micro-lending and BNPL products, ensuring alignment with the bank's broader retail banking objectives.
- Identify market opportunities, customer needs, and competitive trends to enhance existing offerings and launch innovative lending solutions.
- Design and implement scalable, technology-driven credit solutions tailored to different customer segments.
Risk & Compliance Management :
- Collaborate with risk, compliance, and legal teams to define credit policies, underwriting criteria, and fraud prevention strategies.
- Ensure products comply with local regulatory requirements and global best practices in responsible lending.
- Work closely with credit risk teams to optimize customer selection.
Partnerships & Ecosystem Development :
- Identify and establish partnerships with merchants, fintechs, payment processors, and technology providers to expand BNPL adoption.
- Negotiate commercial agreements with ecosystem partners and ensure seamless integration with banking infrastructure.
- Drive cross-functional collaboration with internal teams (IT, operations, marketing, and sales) to deliver a superior customer experience.
Customer Experience & Digital Adoption :
- Enhance digital lending journeys by integrating seamless onboarding, instant approvals, and frictionless repayment options.
- Work with UX / UI teams to optimize customer interfaces across mobile banking, online banking, and third-party platforms.
- Implement customer education programs to drive awareness and responsible usage of micro-lending and BNPL services.
Performance Monitoring & Optimization :
- Define and track key performance indicators (KPIs) such as loan origination, repayment rates, default ratios, and customer retention.
- Leverage data analytics to refine pricing strategies, lending limits, and repayment structures to maximize portfolio performance.
- Continuously iterate and improve product features based on customer feedback, usage patterns, and industry innovations.
Knowledge and Experience
- Education : Bachelor's or Master's degree in Finance, Business, Economics, or a related field.
- Experience : 5+ years of experience in consumer lending, microfinance, digital banking, BNPL, or fintech lending solutions.
- Technical Skills : Strong understanding of credit risk, digital lending platforms, financial technology, and data-driven decision-making.
- Industry Knowledge : Familiarity with banking regulations, financial inclusion strategies, and emerging trends in alternative lending.
- Soft Skills : Excellent strategic thinking, stakeholder management, and problem-solving capabilities.
- Preferred : Experience in launching digital lending products, working with fintech partners, or managing BNPL programs in a bank or financial institution.
- Languages : Fluent in English; Arabic language skills are preferred but not mandatory.