BMS Operator (Data Center)

Mohammed Mansour Al-Rumaih (MMR KSA); Riyadh; On-site; SAR 56,000 - 100,000; Full time

Job summary

Mohammed Mansour Al-Rumaih (MMR KSA) seeks a skilled BMS Operator to monitor the Building Management System and related platforms in a data center, ensuring real-time visibility and uptime. You will manage alarms, perform initial diagnostics, log events with precise timestamps, and escalate incidents per SLA while coordinating with ELV, Electrical, Mechanical/HVAC, and Operations teams.

Commitment to accurate handovers, daily trend reviews, and compliance with SOPs, MOPs, EOPs and LOTO will be

Qualifications

• Experience monitoring BMS in data center environments.
• Ability to classify and triage alarms in real time.
• Proficient in logging events with timestamps and resolution notes.
• Familiarity with SOPs, MOPs, EOPs and lockout-tagout procedures.

Responsibilities

• Monitor HVAC, power, environmental and security subsystems via BMS.
• Acknowledge, categorize, and triage alarms in real time.
• Perform first-line diagnostics and apply safe temporary measures.
• Escalate to ELV or on-call engineers per escalation matrix.
• Log shift events, update handover reports and dashboards.

Skills

Real-time monitoring

Alarm management

First-line diagnostics

Incident escalation

Data analysis

Shift handovers

Communication

Tools

BMS dashboards

Trend analysis tools

Ticketing system

Job description

The BMS Operator ensures continuous, safe, and efficient operation of the Building Management System (BMS) and related monitoring platforms in a data center environment. The role focuses on real-time monitoring, alarm management, first-line diagnostics, incident escalation, and accurate logging for all facility systems (power, cooling, security, and environment), working closely with ELV, Electrical, Mechanical/HVAC, and Operations teams to maintain uptime and meet SLAs.

Key Responsibilities

Monitoring & Control

• Continuously monitor BMS dashboards for HVAC, power, environmental and security subsystems (CRAC/CRAH, chillers, cooling towers, pumps, AHUs, transformers, UPS, generators, PDUs, PDU-R, access control, fire alarm interfaces).
• Track environmental setpoints (temperature, humidity, differential pressure) and alarm thresholds, ensuring compliance with approved operational envelopes.
• Execute operator-level controls (start/stop, mode changes) per SOPs and change control approvals.

Alarm Management & First-Line Response

• Acknowledge, categorize, and triage alarms (critical/major/minor) in real time.
• Perform first-line diagnostics (check trends, statuses, interlocks, field device health); apply safe temporary measures when authorized.
• Escalate to the ELV Engineer or on-call discipline owners (Electrical/Mechanical/HVAC/Network) per the escalation matrix and within SLA timeframes.
• Initiate incident tickets/work orders and ensure accurate timestamps, narrative, and resolution notes.

Data, Trends & Reporting

• Maintain shift logs, alarm journals, and handover reports (events, actions, pending work orders, risk items).
• Build and review trend analyses (e.g., coil ΔT, PUE proxies, chiller COP indicators, UPS load %, room temperature stability).
• Produce daily/weekly/monthly dashboards for the ELV Engineer covering alarms, MTTA/MTTR, nuisance alarms, and recurring fault patterns.
• Support root-cause analysis (RCA) by exporting data, screenshots, and sequence-of-events (SOE) reports.

SOPs, Change & Compliance

• Operate strictly under SOPs, MOPs, EOPs and permit-to-work/lockout-tagout (LOTO) protocols.
• Adhere to Change Management (no setpoint/logic changes without approved CR).
• Assist with audit readiness (Tier requirements, internal QA, regulatory inspections); keep point lists, graphics, and device inventories current.
• Report and track graphic issues, incorrect point bindings, device comms failures, and stale/nuisance alarms.
• Coordinate with ELV/controls vendors for patching, backups, seasonal tuning, and graphics/logic enhancements.
• Verify time synchronization, trend retention, and database backups per policy.

Coordination & Communication

• Provide clear shift handovers and incident briefings.
• Liaise with Electrical/Mechanical teams during planned maintenance (PM) to prevent false alarms and keep monitoring accurate.
• Support facility drills and simulations (power events, fire scenarios, loss-of-cooling).