Bellboy - Saudi Only

AccorHotel; Jeddah; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hotel is seeking a Bellboy to enhance guest satisfaction through excellent service and meticulous care for belongings. Responsibilities include managing luggage delivery, conducting room orientations, and embodying the hospitality brand. Ideal candidates will have experience in hospitality and exceptional communication skills.

Qualifications

• Demonstrated commitment to service excellence.
• Proven experience in a hospitality environment.
• Exceptional communication skills.
• Proficiency in teamwork across the organization.

Responsibilities

• Efficiently manage delivery of guests' luggage and messages.
• Conduct thorough room orientations for guests.
• Maintain presence as an ambassador for the property.
• Anticipate guests' needs and offer assistance.

Skills

Service Excellence

Communication Skills

Teamwork

Job description

As a Bellboy, you will play a crucial role in ensuring guest satisfaction from the moment they arrive. Your dedication to the property and meticulous care for guests' belongings are essential to maintaining our high standards of service.

• Efficiently manage the timely delivery of guests' luggage, messages, and other items throughout the property
• Conduct professional and thorough room orientations for guests, ensuring they are fully informed about all amenities and services
• Maintain a vigilant presence in the lobby, serving as an ambassador for the property and brand
• Demonstrate unwavering commitment to exceptional guest service at all times
• Adhere strictly to all safety and security protocols when handling guests' belongings
• Anticipate guests' needs and proactively offer assistance when appropriate
• Collaborate effectively with other departments to ensure seamless guest experiences
• Maintain an impeccable appearance and demeanor, reflecting the property's high standards

Qualifications

• Demonstrated commitment to service excellence is essential
• Proven experience in a hospitality environment is required
• Exceptional communication skills and impeccable professional presentation
• Proficiency in collaborative teamwork with colleagues across all levels of the organisation