The Master Barista is responsible for assisting the Beverage Manager in coordinating all phases of restaurant, outlets, bars, and banquet beverage operations in the Hotel. This position is critical for F&B operations to ensure that guests have a unique and memorable experience with regards to coffee presentations.
Baristas should be able to provide the perfect cup of coffee, as well as perfect cappuccinos, lattes, and other coffee drink recipes. To do this, the Barista must be able to produce a perfect espresso/coffee shot. A Barista will generally learn the difference between the various types of espresso machines used to provide the proper pressure for extraction by forcing hot water at high pressure through tamped and roasted, ground coffee.
A great Barista is a “people person” who wants to give customers a great coffee experience so they come back again and again. A Barista often works the whole front counter area of the coffee shop and may participate in serving food items as well as various coffee drinks, tea, and other beverages. A good team player works well with others.
A Master Barista is a multi-task expert, taking care of numerous tasks in the proper order with the goal of providing supreme customer service and exceptional specialty coffee drinks. The ability to multi-task requires that you do more than just work fast; it also involves constantly prioritizing items for the best efficiency. An experienced Barista knows that the customer always comes first because the whole purpose is to give them a wonderfully positive experience in your coffee creations.
A Barista should also know something about the world’s finest premium gourmet coffees, including basic knowledge about taste profiles, processing, and the regions where they are grown. For example, you should know how a Jamaican Blue Mountain Coffee differs from an Ethiopian Harrar Coffee, including qualities like body, sweetness/bitterness, acidity, aroma, and aftertaste. Attend a coffee cupping (professional coffee tasting) to learn more about coffee and advance your Barista knowledge.
A great Barista will know how a Yemen Mocha Coffee differs from an Ethiopian Sidamo Coffee or a Kenyan Coffee, and which work best in various coffee recipes. Baristas should know the basic differences between Robusta and Arabica coffee beans, as well as grinding and roasting coffee, including grinding coffee for espresso. Additionally, it is important to keep a neat workplace and maintain a neat appearance.