- Opening Procedures: Start the day by setting up the coffee station, ensuring all equipment is clean and ready for use.
- Inventory Check: Review stock levels of coffee beans, milk, syrups, and other supplies. Place orders for any items running low.
Service
- Beverage Preparation: Prepare a range of coffee and tea beverages, including espressos, lattes, cappuccinos, and specialty drinks.
- Quality Control: Ensure each beverage meets the hotel's quality standards in terms of taste, temperature, and presentation.
Customer Interaction
- Guest Engagement: Greet guests warmly, take their orders, and provide personalized recommendations based on their preferences.
- Feedback Collection: Gather feedback from guests to continuously improve the quality of beverages and service.
Maintenance
- Equipment Care: Regularly clean and maintain coffee machines and other equipment to ensure they are in good working condition.
- Workstation Cleanliness: Keep the coffee station clean and organized throughout the day.
- Team Coordination: Work closely with other staff members, including servers and kitchen staff, to ensure a smooth workflow and timely service.
- Event Support: Assist with special events and functions, providing coffee and tea service as needed.
Administrative Tasks
- Inventory Management: Keep track of inventory levels and manage orders to ensure a steady supply of ingredients and supplies.
- Documentation: Maintain records of recipes, production schedules, and inventory.
Evening Wrap-Up
- Closing Procedures: Clean and sanitize the coffee station and equipment. Ensure everything is in order for the next day.
- Review and Plan: Reflect on the day's work, review any feedback received, and plan for the next day's tasks.
Working as a Barista in a luxury hotel is both creative and customer-focused, requiring a blend of technical skill, excellent customer service, and attention to detail.
What we need from you
Ideally, you'll have some or all of the following competencies and experience we're looking for:
Bachelor's degree, higher education qualification or equivalent in Hotel Administration / Business Administration
Two to Three years prior tenure in a similar role
International luxury hotel chain background
GCC exposure
English Fluency is required
Arabic Fluency is preferred
Company Industry
Department / Functional Area
Keywords