Banquet Supervisor - (Pre-Opening)

InterContinental Hotels Group; Saudi Arabia; On-site; SAR 30,000 - 60,000; Full time

Job summary

Join a prestigious hotel brand that has been delighting luxury travelers since 1946. As a Banquet Supervisor, you will lead a dedicated team to ensure exceptional service during events. This role involves overseeing event setups, managing guest interactions, and maintaining high quality standards. With a focus on teamwork and flexibility, you will play a crucial part in creating memorable experiences for guests. The company offers a competitive salary, comprehensive benefits, and a supportive environment where you can thrive and grow in your career.

Benefits

Competitive salary

Full uniform

Room discounts

Training opportunities

Qualifications

• Experience in a similar role for 2-3 years.
• Background in an international luxury hotel chain.

Responsibilities

• Supervising and mentoring banquet staff for high service standards.
• Coordinating event setups and ensuring guest satisfaction.

Skills

Leadership Skills

Attention to Detail

Organizational Skills

Communication Skills

Problem-Solving Skills

Education

Bachelor’s degree in Hotel Administration

Higher education qualification or equivalent

Job description

About us
InterContinental Hotels & Resorts has delighted luxury travelers since 1946, serving as a meeting place for heads of state, a setting for world-changing speeches, and the impetus for some of the most famous love stories of all time.
The brand has become synonymous with bold exploration, travel, and cultural discovery. The InterContinental The Red Sea Resort exemplifies these attributes. Set within one of the world’s most ambitious luxury tourism developments amidst an archipelago of over 90 pristine islands, the hotel offers guests sweeping views of the ocean and a discreet barefoot luxury immersed in nature experience.
Each of the resort’s 210 sea-facing rooms provides immediate beach access; allowing guests to step out on to the sands of the Red Sea from the terrace. Moreover, the resort features seven different gastronomic experiences, sprawling pools and recreational facilities, a spa, a health club and curated meetings and events spaces for leisure, business travelers and groups.
With the worldliness that travel brings, every stay will take your imagination to places you’d never expect!

Day-to-Day Activities of a Banquet Supervisor
Supervising Banquet Staff:

• Leading and mentoring the banquet team to ensure high standards of service.
• Conducting briefings and training sessions to keep the team informed and motivated

Event Setup and Coordination:

• Overseeing the setup of banquet rooms according to event specifications, including table arrangements, decorations, and audio-visual equipment
• Coordinating with the kitchen and service staff to ensure timely and accurate food and beverage service

Guest Interaction:

• Greeting event organizers and guests, ensuring their needs are met and addressing any special requests
• Handling guest inquiries and complaints promptly and professionally

Quality Control:

• Inspecting banquet setups and service to ensure they meet the hotel's quality standards
• Ensuring that all food and beverage items are presented and served correctly

Inventory Management:

• Monitoring inventory levels of banquet supplies, such as linens, tableware, and decorations
• Placing orders and coordinating with suppliers to ensure timely delivery of goods

Administrative Tasks:

• Preparing and submitting reports on banquet operations, including sales, inventory, and staff performance
• Maintaining accurate records of all transactions and activities

Ensuring Compliance:

• Ensuring that all banquet operations comply with health and safety regulations
• Conducting regular inspections to maintain hygiene and safety standards

Event Coordination:

• Assisting in the planning and execution of special events and banquets
• Coordinating with other departments to ensure seamless service during events
  

Skills And Qualities Needed

• Strong Leadership Skills:
  • Ability to lead and motivate a team to achieve high standards of service
• Attention to Detail:
  • Ensuring that all aspects of banquet service are impeccable
• Organizational Skills:
  • Managing multiple tasks and maintaining detailed records efficiently
• Communication Skills:
  • Communicating effectively with staff, guests, and suppliers
• Problem-Solving Skills:
  • Addressing and resolving issues promptly and effectively
    

What We Need From You
Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Bachelor’s degree, higher education qualification or equivalent in Hotel Administration
• Two to Three years’ prior tenure in a similar role
• International luxury hotel chain background
• GCC exposure
• English Fluency is required
• Arabic Fluency is preferred

Teamwork and Flexibility
In addition to the tasks outlined above, all team members are expected to demonstrate flexibility and a collaborative spirit. This may involve taking on additional responsibilities as needed, especially during periods of high occupancy or in emergency situations. Your willingness to assist colleagues and contribute to the overall success of the hotel is essential in maintaining our high standards of service and guest satisfaction.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.