Avionics Field Service Engineer Required, KSA New

Skills Provision; Riyad Al Khabra; On-site; SAR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled Avionics Field Service Engineer to provide technical support and enhance customer satisfaction. This dynamic role involves troubleshooting, maintaining strong relationships, and driving product improvements. With a focus on customer metrics and satisfaction, the position offers a unique opportunity to influence business outcomes while working in a vibrant environment. The ideal candidate will possess a technical degree or extensive experience, showcasing adaptability and initiative. Join a forward-thinking company and make a significant impact in the aviation sector.

Benefits

Tax-Free Salary

Comprehensive Benefits Package

Qualifications

• Bachelor’s degree in a technical field or 14 years of experience.
• Ability to interpret technical documents and troubleshoot issues.

Responsibilities

• Provide technical and product support for Avionics products.
• Coordinate actions to resolve customer support issues.
• Drive product improvements and create business opportunities.

Skills

Technical Support

Troubleshooting

Customer Relationship Management

Investigative Skills

Technical Documentation

Education

Bachelor’s Degree in a Technical Discipline

14 Years of Related Experience

Job description

Skills Provision is searching for an Avionics Field Service Engineer for a leading company in the Middle East.

This exciting position commands an excellent salary and benefits package.

Salary & Benefits

• Attractive Tax-Free salary offered
• Comprehensive benefits package available

The Role

• Technical and product support primarily of Avionics related products.
• This position includes technical support (troubleshooting) spares availability, technical documentation, and all related activities to comply with customer operations.
• Awareness of wider business opportunities.
• Coordinate necessary actions to fix customer support issues.
• Highlight any business / customer satisfaction issues and opportunities.
• Complete and comprehensive product knowledge and services.
• Improved customer satisfaction by gathering, understanding, acting on and positively influencing customer metrics.
• Maintain strong, positive relationships with other enterprises.
• Responsible for driving and influencing product improvements, idea generation and creating business opportunities.
• Driving force / integral member of customer core team.

Requirements

• Bachelor’s Degree in a technical discipline plus eight years of directly related experience, or in lieu of a formal education, fourteen years of directly related experience which yields an equivalent level of knowledge and abilities
• Has the necessary investigative skills to understand and identify potential problems and associated liabilities.
• Able to read / understand / interpret technical documents.
• Tolerant of ambiguity, adaptable to change.
• Self-managing, self-motivated, innovative, exercises initiative.
• Willingness to travel overseas

Skills Provision is an ethical international recruitment agency, as such our adverts do not discriminate with regards to age, race, gender, colour, creed, religion, sexual orientation, disability and nationality.

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