AUTOMOTIVE TECHNICAL SERVICE OFFICERS

AUTOMOTIVE TECHNICAL SERVICE OFFICERS

Main Job Responsibilities:

Customer Support: Address and resolve technical issues, complaints, and service-related concerns.

Operational Compliance: Ensure all processes align with regulatory and internal quality standards.

Fault Diagnosis: Identify and resolve paint application and coating performance issues.

Product Testing & Adjustments: Conduct on-site tests and make necessary product adjustments.

Inventory & Demand Planning: Monitor product usage trends and assist in supply forecasting.

Training & Knowledge Sharing: Provide technical training to customers on coating applications.

Job Requirements:

Diploma or Bachelor's degree in Chemistry, Chemical Engineering, or a related field.

Minimum 2 years of experience in a technical service role.

Basic computer skills (MS Office, CRM systems, technical software).

Good English language skills.

Ability to work in field-based roles with direct customer interactions.