Automotive General Service Technician

Job Description

Company Description

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape and size.

Under the Monro banner, we are united as a TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.

Destination Monro - Your Career is Here!

Job Description

We are seeking a skilled and customer-focused Automotive General Service Technician to join our team in Medina, United States. As a vital member of our automotive service center, you will perform a wide range of maintenance and repair services to ensure our customers' vehicles are safe, reliable, and operating at peak performance.

• Perform routine maintenance services, including oil changes, tire rotations, and fluid checks
• Conduct comprehensive vehicle inspections to identify potential issues and recommend necessary repairs
• Change, mount, and install tires, including wheel removal, tire repair, balance, and patch/plug repairs
• Carry out basic automotive maintenance work, such as battery installations and brake services
• Perform wheel alignments and scheduled maintenance services
• Communicate effectively with customers about their vehicle's needs and explain recommended services
• Collaborate with team members to ensure efficient workflow and high-quality service delivery
• Maintain a clean and organized work area, adhering to safety procedures and regulations
• Stay updated on the latest automotive technologies and service techniques
• Assist in training and mentoring junior technicians as needed

Qualifications

• High school diploma or GED equivalent required
• Proven automotive experience, with a preference for Automotive Technician or Lube and Tire experience
• Valid driver's license and clean driving record
• Must be at least 18 years of age
• Ownership of a basic set of mechanic's tools, or willingness to participate in a tool purchase program
• Strong problem-solving skills and attention to detail
• Excellent customer service skills and a positive, collaborative attitude
• Physical ability to work with hands overhead, stand for long periods, and lift up to 50 lbs
• Proficiency in reading and interpreting technical manuals and diagrams
• Commitment to ongoing learning and staying current with automotive technology advancements
• Flexibility to work various shifts, including weekends and evenings, as required
• Strong time management and organizational skills
• Ability to work efficiently in a fast-paced environment while maintaining high-quality standards

Additional Information

Benefits

• Performance based incentives
• Paid vacation and holidays for Full-Time Teammates
• Reimbursement for ASE Certifications
• Reimbursement for State Inspection Licenses, where applicable
• 401k eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for Full time teammates
• Employee Access Perks
• Career Advancement Opportunities

Your next Destination!

Growth Opportunity:

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.