Automated Operations Engineer

Technical Competencies

• Strong knowledge of service networks (GSM, WCDMA, LTE) and their applications.
• Familiarity with Service Performance Indicators (KPIs), including formulae, degradation, and troubleshooting.
• Basic understanding of service implementation/integration processes across Access, Core, Transport, and Service Networks.
• General knowledge of call flows, channel concepts, site-related issues, call control, signaling, and digit analysis.
• Understanding mobile telecommunications, including telephony switching principles, transport networks, access networks, traffic concepts, and voice/data flows.
• Knowledge of multivendor telecommunication equipment operations and troubleshooting.
• Good understanding of Machine Learning, Artificial Intelligence, and Cloud technologies.
• Strong analytical and synthesis capabilities.

Skills

• Leadership Skills:Ability to work collaboratively with people and other departments.
• Language Skills:Fluent in English.
• Functional Skills:Understanding of processes and operations.
• Communication Skills:Strong interpersonal communication skills; actively contribute knowledge and experience to foster a learning culture.
• Values and Behaviors:Proactive, able to work under pressure, result-oriented, flexible, and responsive to changing work demands. Methodical approach to work.
• Ethics and Compliance:Commitment to ethics, compliance, principles, and values.

Qualifications and Industry Experience

• Education:Degree in Engineering, preferably in Electronics, Computer Science, Telecommunication, or equivalent.
• Experience:Minimum of 2 years in the Telecom Industry.
• Certifications:Certifications related to Telecom/IP are an added advantage.