Technical Competencies
- Strong knowledge of service networks (GSM, WCDMA, LTE) and their applications.
- Familiarity with Service Performance Indicators (KPIs), including formulae, degradation, and troubleshooting.
- Basic understanding of service implementation/integration processes across Access, Core, Transport, and Service Networks.
- General knowledge of call flows, channel concepts, site-related issues, call control, signaling, and digit analysis.
- Understanding mobile telecommunications, including telephony switching principles, transport networks, access networks, traffic concepts, and voice/data flows.
- Knowledge of multivendor telecommunication equipment operations and troubleshooting.
- Good understanding of Machine Learning, Artificial Intelligence, and Cloud technologies.
- Strong analytical and synthesis capabilities.
Skills
- Leadership Skills:Ability to work collaboratively with people and other departments.
- Language Skills:Fluent in English.
- Functional Skills:Understanding of processes and operations.
- Communication Skills:Strong interpersonal communication skills; actively contribute knowledge and experience to foster a learning culture.
- Values and Behaviors:Proactive, able to work under pressure, result-oriented, flexible, and responsive to changing work demands. Methodical approach to work.
- Ethics and Compliance:Commitment to ethics, compliance, principles, and values.
Qualifications and Industry Experience
- Education:Degree in Engineering, preferably in Electronics, Computer Science, Telecommunication, or equivalent.
- Experience:Minimum of 2 years in the Telecom Industry.
- Certifications:Certifications related to Telecom/IP are an added advantage.