Associate Manager, E-Commerce

Nestlé SA; Riyadh; On-site; SAR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic professional to lead their online business initiatives. This role involves managing digital campaigns, enhancing customer relationships, and optimizing eCommerce strategies. With a strong focus on online sales and digital marketing, you will collaborate with various teams to ensure compliance and drive performance. If you have a proven track record in business development and a passion for digital innovation, this is an exciting opportunity to make a significant impact in a global company dedicated to improving quality of life.

Qualifications

• 5+ years of experience in Field Sales, Account Management, or Business Development.
• Proven success in online sales and digital marketing roles.

Responsibilities

• Manage online business strategies to drive growth and profitability.
• Execute digital campaigns and optimize media investments.

Skills

Field Sales

Account Management

Business Development

eCommerce

Digital Marketing

Analytical Skills

Education

University Degree in a related field

Job description

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Location: Role can be based in Jeddah or Riyadh, Saudi Arabia
Company: Nestlé

Full-time

POSITION SUMMARY

Managing all aspects of the online business, including strategic and tactical initiatives, to drive key account business growth, online market share, and business profitability.

• Execute performance-based digital campaign plans, considering global campaign guidelines, local marketing campaign design, and market opportunities.
• Align closely with the Online & Media Manager to ensure media investments and creatives are optimized for performance.
• Manage creative and media agencies to ensure timely delivery of quality online materials (banners, videos, ad copy) and campaigns.
• Oversee localization and production of all Nespresso digital performance content in collaboration with Marketing.
• Coordinate with Media and CRM teams to define audience segments and target lists, including prospects and club members.
• Develop strategic relationships with key customers and partners to enhance customer satisfaction.
• Achieve distribution goals, including listing new SKUs, meeting visibility targets, and fulfilling Business Development Agreement (BDA) elements.
• Ensure the listing of new SKUs and achievement of point-of-purchase (POP) objectives.
• Regularly monitor and optimize campaigns based on performance data.
• Generate reports highlighting key performance metrics.
• Collaborate with Supply Chain to identify opportunities for order and delivery efficiencies.
• Implement deployment plans for new innovations aligned with category strategy online.
• Establish governance with supply chain, sales, quality control, and compliance teams to ensure eCommerce solutions are compliant across the shopper journey.
• Maintain strict adherence to all activities, including compliance with WHO International Code of Marketing of Breast-Milk Substitutes, Nestlé Instructions, and local laws. Ensure no marketing or sales contact with pregnant women or mothers of infants regarding Infant Formula in a business capacity.

ARE YOU A FIT?

• At least 5 years of experience in Field Sales, Account Management, or Business Development.
• Proven success in roles with a focus on online sales, eCommerce, and digital marketing.
• Track record of meeting KPIs, particularly in top and bottom-line results.
• Excellent analytical skills with experience interpreting test results and drawing conclusions.
• University Degree in a related field.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

We are Nestlé, the largest food and beverage company, with 308,000 employees dedicated to improving quality of life and fostering a healthier future. Our values emphasize respect—for ourselves, others, diversity, and our future. With sales exceeding CHF 91.4 billion in 2018 and operations in over 85 countries, we offer a dynamic, inclusive, and international work environment with opportunities across various functions and regions. Learn more at www.nestle.com.

Nestlé is committed to accessible recruitment processes. If you need adjustments during recruitment, please inform your recruiter. All information will be kept confidential.